Delivery Driver

Papa John's International , Inc.; Madison (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Papa Johns is a fast-paced, customer-focused pizza restaurant seeking team members to ensure accurate product prep and friendly service. You will check orders for quality, assist customers, and work as part of a team across shifts. The role requires reliability, flexibility, and effective communication to maintain high standards of service.

Team members perform various workstation duties, handle transactions, and support store operations while upholding Papa John’s policies and safety standards.

Qualifications

• Follows established guidelines to ensure accuracy and quality.
• Demonstrates dependability and urgency to complete tasks.
• Delivers high level of customer service and satisfaction.
• Adapts to changing priorities and tasks as needed.
• Takes proactive steps and shows initiative in daily work.
• Works cooperatively with others to meet business goals.

Responsibilities

• Check orders for quality and accuracy, provide courteous service to customers.
• Work as part of a team, support other workstations, and complete closing duties.
• Process order paperwork, handle payments, and support sales efforts while protecting assets.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Flexibility

Initiative

Teamwork

Education

High School diploma or GED

Job description

Papa Johns

Check all products for accuracy against quality standards and deliver products to customers in asafe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, andoperations standards as defined in the Operations Manual, Cross-Training Guidebook, TeamMember Handbook, and with federal, state, and local laws and ordinances.

Essential Duties and Responsibilities

include the following. Other duties may beassigned.

• Perform duties including pre-delivery vehicle preparation, learning the delivery area,checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do. Performother assigned workstation duties including making quality products, preparing ingredients and taking orders.
• Work as part of a team and assist each other by being on time for their shift, supportingother workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform andappearance standards. Contribute to an atmosphere of teamwork, energy and fun.
• Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System. Support sales efforts by suggestively selling toincrease the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas;comply with safety and security standards at all times.

Position Qualifications.

To perform this job successfully, team members must be ableto perform each essential duty satisfactorily. The requirements listed below are representativeof the knowledge, skill, and/or ability required. Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions.

Competencies

are classified as the work habits, attitudes, personal characteristics, andbehaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.

• Attention to Detail: Follows established guidelines and procedures to ensure accuracy,gets work right despite pressing deadlines; concentrates on routine work details andorganizes and maintains a system of records; is alert and aware of surroundings andcarefully monitors technical equipment or processes.
• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e.,customer feedback).
• Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, orunexpected events; maintain objectives amidst shifting priorities.
• Initiative: Takes action proactively; addresses issues or opportunities without supervision;focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm,and a “can-do” attitude.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives;asks others for their ideas and opinions; supports team’s decisions; contributes to theteam’s efforts.

Functional Skills

• Cash management skills
• Education and/or Experience
• High School diploma or GED preferred

Physical Demands.

While performing the duties of this job, the team member is requiredto use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly andsimply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, anduse head and neck in a twisting or static motion and to look up and/or down, push and/or pull,and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb,balance, and lift and/or move over 51 pounds.

Work Environment.

While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.

Additional Information

• Must be 18 years of age or older
• Must have a driver’s license valid under the laws of the state(s) where the team memberworks, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle
• Must be able to work long hours, scheduled or unscheduled, which will include nights,weekends, and as emergencies arise
• Must be cross-trained and perform other workstation duties within the restaurant as needed
• Bilingual in certain markets
• Non-exempt, hourly position

Company Introduction

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.