Delivery Driver

Hy-Vee, Inc.; Eau Claire (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Delivery Driver in the Grocery department. The role emphasizes prompt, friendly service, learning customer names, and working with team members to ensure satisfaction.

You will deliver products, handle payments, and maintain food temperatures and vehicle upkeep. Good communication and a professional approach are essential as the position involves interacting with customers and store personnel daily.

Qualifications

• Excellent customer service and communication abilities are required.
• Ability to build rapport with customers and colleagues.
• Strong interpersonal skills and a professional demeanor.
• Capable of teamwork and solving problems as they arise.
• Willingness to follow store policies and procedures.

Responsibilities

• Provides prompt, efficient and friendly customer service by displaying care and patience.
• Smiles and greets customers in a friendly manner throughout the store.
• Learns customers' names and addresses them by name when possible.
• Collaborates with coworkers to ensure customer satisfaction and a pleasant work environment.
• Delivers products to customers, collects payment, and makes change as needed.
• Returns payments and starting cash to the store.
• Maintains food and groceries at proper temperatures per food safety standards.
• Maintains personal hygiene and dress in accordance with guidelines.
• Reports to work on schedule and on time.
• Assists in other areas as needed and performs other duties and maintenance on delivery vehicles.

Skills

Customer service

Verbal communication

Interpersonal skills

Professionalism

Teamwork

Problem solving

Follow instructions

Job description

Additional Considerations (if any):-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Delivery DriverDepartment: GroceryFLSA : Non-ExemptGeneral FunctionProvides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting RelationsAccountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department ManagerPositions that Report to you: NonePrimary Duties and ResponsibilitiesProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the storeSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Makes an effort to learn customers’ names and to address them by name whenever possible.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environmentDelivers products to customers, collects payment, and makes change for payment when necessary.Returns payments and beginning cash to store.Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.Secondary Duties and ResponsibilitiesAssists in other areas of store as needed.Performs other job-related duties and special projects as required.Facilitates the maintenance and upkeep to delivery vehicles.Knowledge, Skills, Abilities and Worker CharacteristicsCommitment to the Hy-Vee Mission and a willingness to promote the values of the companyGood verbal and written communication skillsStrong interpersonal skills; ability to relate to and interact with people in a friendly, professional mannerAbility to identify problems, develop and execute solutionsHave the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writingEducation and ExperienceNo specific education requiredPhysical RequirementsVisual requirements include: ability to see detail at near range with or without correctionMust be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 poundsMust be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motionsMust be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destinationWorking ConditionsThis position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.Equipment Used to Perform JobDelivery vehicle, telephoneSpecial RequirementsEmployees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicleFinancial ResponsibilityResponsible for payments received for delivery of products when applicableContactsHas daily contact with store personnel, customers, and the general publicAre you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.