Delivery Driver

Papa John's - Cleveland; Cleveland (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

PapaJohn's in Cleveland is seeking a Delivery Driver to accurately check orders, deliver to customers safely and courteously, and support the restaurant team. You will follow Papa John’s standards and operate the FOCUS System, contributing to an efficient and customer-friendly operation.

Applicants should have a High School diploma or GED, a valid driver’s license with insurance, and a reliable vehicle. This role emphasizes teamwork, punctuality, and strong communication.

Qualifications

• High School diploma or GED preferred.
• Valid driver’s license with insurance coverage.
• Reliable vehicle and ability to drive.
• Basic cash handling and customer service skills.

Responsibilities

• Perform pre-delivery vehicle prep, learn the delivery area, verify orders for quality and accuracy, follow delivery procedures, and provide quality customer service in person or by phone.
• Work as part of a team, be punctual, support other stations, complete closing duties, and maintain uniform and appearance standards.
• Process order paperwork and payments, handle cash, upsell to increase the check average, distribute door hangers, and protect assets and work areas.

Skills

Cash management

Planning and organization

Effective communication

Education

High School Diploma or GED

Tools

FOCUS System

Job description

Delivery Driver

The Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.

Responsibilities

• Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do. Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.
• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
• Accurately process order paperwork and payment transactions, execute cash management duties, and use the FOCUS System. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Key Ingredients

• High School diploma or GED preferred.
• Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, reliable vehicle and the ability to drive
• Skills: Cash management; planning and organization; effective communication

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