Delivery Driver

Hy-Vee Inc; Ankeny (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hy-Vee Inc. in Ankeny, IA is seeking a Delivery Driver to provide prompt and friendly service to customers in-store and at their homes. You will deliver groceries, handle payments, and keep vehicles clean while adhering to safety standards.

The role requires reliable transportation, a valid driver's license, and the ability to lift up to 50 pounds. You will work with store teams to ensure customer satisfaction and timely deliveries in a fast-paced environment.

Qualifications

• Customer service and communication skills are essential for friendly customer interactions.
• Ability to work with coworkers as a team to ensure customer satisfaction.
• Good verbal and written communication skills.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
• Makes an effort to learn customers' names and to address them by name whenever possible
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Delivers products to customers, collects payment, and makes change for payment when necessary
• Returns payments and beginning cash to store
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Skills

Customer service

Teamwork

Communication skills

Education

No specific education required

Job description

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Delivery Driver

Department: Grocery

FLSA: Non-Exempt

General Function: Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager

Positions that Report to you

None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
• Makes an effort to learn customers' names and to address them by name whenever possible
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Delivers products to customers, collects payment, and makes change for payment when necessary
• Returns payments and beginning cash to store
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Assists in other areas of store as needed
• Performs other job-related duties and special projects as required
• Facilitates the maintenance and upkeep to delivery vehicles

Knowledge, Skills, Abilities and Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

Education and Experience

No specific education required

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction
• Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination

Working Conditions

• This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard.
• There is significant work pace/pressure to deliver product in a timely manner.

Equipment Used to Perform Job

• Delivery vehicle, telephone

Special Requirements

• Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle
• Must be 18+

Financial Responsibility

• Responsible for payments received for delivery of products when applicable

Contacts

• Has daily contact with store personnel, customers, and the general public

Employment is contingent upon the successful completion of a pre employment drug screen.