Delivery Coordinator

Homemakers Furniture; Urbandale (IA); On-site; USD 20,664 - 27,552; Full time

Job summary

Homemakers Furniture is seeking a Delivery Coordinator to orchestrate route planning, schedule deliveries, and serve as the friendly operations hub that keeps furniture moving smoothly and on time.

You will contact customers to confirm windows, verify details, reconcile orders across systems, collect payments when due, and maintain accurate records. A positive, team‑oriented attitude helps turn busy days into effortless deliveries and happy customers.

Qualifications

• Customer-facing problem solving and route coordination experience preferred.
• Ability to maintain accurate records across systems.
• Strong communicator with attention to detail.

Responsibilities

• Creating efficient delivery routes for drivers.
• Calling customers to confirm delivery windows and details.
• Keeping customer information accurate and up to date.
• Reconciling orders across multiple systems.
• Collecting balances due and processing payments.
• Ensuring a smooth delivery experience for customers.

Skills

Customer service

Problem solving

Organizational skills

Communication

Teamwork

Job description

Delivery Coordinator – The Route Master Behind the Magic!

Do you love solving puzzles, talking with people, and keeping things running like a well‑oiled machine? Join the Homemakers team as a Delivery Coordinator, where you'll be the behind‑the‑scenes hero making sure customers get their furniture delivered smoothly and on time.

In this role, you'll be part traffic controller, part customer advocate, and part problem‑solving superstar. You'll build delivery routes, connect with customers to confirm details, coordinate delivery schedules, collect payments when needed, and ensure everything lines up across our systems. Every day brings a new challenge—and a new opportunity to create an exceptional customer experience.

Pay: $17.50 per hour

Schedule: One weekend day plus four weekdays

What You'll Be Doing:

• Creating efficient delivery routes for our drivers
• Calling customers to confirm delivery windows and details
• Keeping customer information accurate and up to date
• Reconciling orders across multiple systems
• Collecting balances due and processing payments
• Helping ensure every delivery experience is smooth and stress‑free

We're Looking For Someone Who:

• Enjoys talking with customers and helping solve problems
• Thrives in a fast‑paced, multitasking environment
• Has strong organizational and communication skills
• Loves putting the pieces together to make things happen
• Brings a positive attitude and a commitment to teamwork

Whether you're coordinating routes, answering questions, or saving the day when plans change, you'll play a key role in delivering more than furniture—you'll help deliver smiles.

If you're organized, customer‑focused, and ready to keep things moving, we'd love to meet you!