Delivery Assurance Specialist

Quest Global; Kent (WA); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Quest Global is seeking a Supply Chain and Production Planning support professional for the Kent, WA area. The role involves coordinating supplier site activities, monitoring schedules, and ensuring on-time delivery through data-driven planning.

You will work in a hybrid environment with travel to supplier sites, collaborating with engineers, buyers, and program management to resolve issues and optimize flow.

Qualifications

• Experience in supply chain management, production planning, quality, and operations.
• Shop floor experience preferred.
• Strong relationship-building and teamwork skills.
• Experience using SAP or similar ERP systems.
• Ability to clearly communicate shortage status at both working and executive levels.

Responsibilities

• Supply chain management and production planning support at OEM site(s).
• Gather, analyze data, and close engineering questions and part non-conformances.
• Monitor MRP tools, production schedules, WIP, and non-conformances against delivery dates; estimate/revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and track actions to closure.
• Create and maintain Line of Balance to monitor production flow and align supply with demand.
• Develop positive customer-facing relationships with engineers, buyers, and program management.
• Conduct part transition planning, execution, and verification.
• Document, summarize, write reports, and disseminate information as required.
• Develop/enhance work instructions to implement best practices and ensure repeatability.

Skills

Supply chain management

Production planning

ERP systems (SAP)

Communication

Teamwork

Tools

SAP

Job description

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

What You Will Do:

• Supply chain management and production planning support at OEM site(s)
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products to key stakeholders
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks

What You Will Bring:

• Experience in supply chain management aspects/production planning/quality/operations
• Shop floor experience preferred
• Strong relationship building/teamwork skills
• Experience in using SAP or similar ERP systems
• Ability to clearly communicate shortage status at both the working and executive levels

Pay Range:

$30.00/hour-$35.00/hour plus mileage for anything exceeding 50 miles per day will be reimbursed based on the current IRS-authorized mileage rate.

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position will be performed at supplier sites within the Kent area and remotely.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements:

Due to the nature of the work, 50%+ of travel is required