Delivery Assurance Field Specialist

Quest Global; Salem (OR); Hybrid; USD 40,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Short/Long Term Disability

Job summary

Quest Global is seeking a capable supply chain/production planning professional to support OEM sites in Albany and McMinnville, OR. The role involves monitoring MRP, improving line of balance, and coordinating with engineers, buyers, and program management to ensure on-time delivery.

You will work in a hybrid environment with partial on-site and remote work, and you must be comfortable with shop-floor activities and lifting up to 40 lbs. US citizenship is required.

Qualifications

• Experience in supply chain management aspects/production planning/quality/operations
• Shop floor experience preferred
• Strong relationship building/teamwork skills
• Experience in using SAP or similar ERP systems
• Ability to clearly communicate shortage status at both the working and executive levels

Responsibilities

• Supply chain management and production planning support at OEM site(s)
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non‑conformances
• Monitor MRP tools, production schedules, WIP (shop floor), and non‑conformances against delivery commit dates; estimate/revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on‑time delivery of products to key stakeholders
• Develop positive, customer‑facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks

Skills

Supply chain management

Production planning

Shop floor experience

Relationship building

ERP systems

Tools

SAP ERP

Job description

Quest Global is seeking a capable supply chain/production planning professional to support OEM sites in Albany and McMinnville, OR. The role involves monitoring MRP, improving line of balance, and coordinating with engineers, buyers, and program management to ensure on-time delivery.

You will work in a hybrid environment with partial on-site and remote work, and you must be comfortable with shop-floor activities and lifting up to 40 lbs. US citizenship is required.