Delivery Associate Director

NTT DATA, Inc.; Arlington (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

NTT DATA, Inc. is seeking a Technical Director to manage technical activities related to IT operations and implementations. This role involves overseeing network services, ensuring compliance with regulations, and directing modernization efforts. The ideal candidate will have a Master's degree in a relevant field and at least ten years of IT management experience. Strong leadership, communication, and project management skills are essential. The position supports a hybrid working model with onsite requirements Monday through Thursday and remote work on Fridays.

Qualifications

• Master’s degree in relevant field or equivalent experience.
• Minimum ten years of experience in IT management.
• Ability to obtain/maintain a Public Trust clearance.
• Strong leadership and communication skills.

Responsibilities

• Directs and manages technical activities related to implementation and operations.
• Supports development of long-term IT strategies and technical roadmaps.
• Oversees network services, server administration, and cybersecurity.
• Acts as a liaison between IT department and other agency departments.

Skills

IT management

Technical operations

Communication

Project management

Cybersecurity

Cloud platforms

Education

Master’s degree in IT, Computer Science, Information Systems, Management, or a related field

Tools

AWS

Job description

Job Summary

The Technical Director directs and manages technical activities related to implementation, transition, upgrades, testing, break‑fix, operations and maintenance. The Technical Director serves as an operational agency point of contact and contact for government‑owned, external vendor solution elements for interoperability activities, communications, and escalations. The Technical Director performs technical engineering requirements associated with procurement, sustainment, modification, and performance of specific systems or sub‑systems; provides technical guidance, data analysis, reports, assist in the coordination of all technical activities to include system analysis and facilities with Government oversight for inherently Government activities that require a decision or that might obligate the Government. The Technical Director ensures any performance degradations not specifically and directly delivered services under this call order can be supported in the operational model with the greatest efficiency and least government staff activity. The Technical Director ensures technology alignment to the strategy, roadmap, and technical architecture decisions of the government. The Technical Director has strong leadership, communication and project management skills, in‑depth technical knowledge and the ability to adapt to evolving technologies.

Job Duties

• Supports development of long‑term IT strategies, technical roadmaps, and policies aligned with agency missions.
• Oversees network services, server administration, cybersecurity, and cloud platforms.
• Ensures compliance with federal or local regulations (e.g., FISMA, FERPA, HIPAA) and implements robust security controls.
• Directs the modernization of legacy applications and manages the development of new, complex software solutions.
• Acts as a primary liaison between the IT department and other agency departments and stakeholders.

Basic Qualifications

• Master’s degree in IT, Computer Science, Information Systems, Management, or a related field.
  • One‑and‑one‑½ (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
• Minimum ten years of experience in IT management to include systems development, network administration, or technical operations.
• Ability to obtain/maintain a Public Trust clearance.
• Work onsite Monday through Thursday and telework on Fridays.

Preferred Qualifications

• Strong communication skills (verbal and written) with demonstrated and proven ability to manage staff, communicate with non‑technical staff and officials, and drive organizational change.
• Familiarity with modern cloud infrastructure, particularly AWS.
• Understanding of government IT standards, requirements, best practices, etc.
• Ability to manage multiple requests and deadlines concurrently in a fast‑paced environment.

Equal Opportunity Employer

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.