Delivery & Assembly Specialist - Customer WOW

Scheels; Iowa City (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with Roth options

Associate discounts

Full health coverage (medical, HSA, 
d

dental

Vision

Paid time off and holidays

Job summary

Scheels is seeking a delivery associate in Iowa City/Coralville to load, deliver, and assemble merchandise, ensuring safety and accuracy at every step.

You will interact with customers, troubleshoot delivery issues, and keep detailed records while maintaining professional delivery trucks and work areas. A clean CDL/driver's license and DOT approval are required, with 21+ and a HS diploma or GED preferred.

Qualifications

• Clean, valid driver’s license and DOT approval.
• At least 21 years of age and HS diploma or GED.
• 1–3 months of related experience or training preferred.

Responsibilities

• Maintain safety and accuracy during loading and transport of merchandise to prevent damage to products and customers’ homes.
• Assemble, service, and deliver Scheels merchandise, including heavy items.
• Troubleshoot and respond to delivery and equipment issues.
• Maintain detailed records for the store, customer equipment, and delivery trucks.
• Ensure a clean and professional appearance of delivery trucks and delivery area.
• Read and interpret safety rules, operation and maintenance instructions, and procedures.
• Solve problems and resolve assembly/delivery issues effectively.
• Respect the customer’s home and property throughout delivery.
• All other duties as assigned.

Skills

Valid driver's license

DOT compliance

Customer service

Safety awareness

Education

High School Diploma or GED

Job description

Scheels is seeking a delivery associate in Iowa City/Coralville to load, deliver, and assemble merchandise, ensuring safety and accuracy at every step.

You will interact with customers, troubleshoot delivery issues, and keep detailed records while maintaining professional delivery trucks and work areas. A clean CDL/driver's license and DOT approval are required, with 21+ and a HS diploma or GED preferred.