Delivery Analyst

Remote Jobs; City of White Plains (NY); Hybrid; USD 112,000 - 168,000; Full time

Benefits offered by this job

Hybrid or Remote work

Generous time off

Tuition reimbursement

Stock purchase opportunities

Charitable contribution match

Job summary

Marsh McLennan Agency is seeking a Delivery Analyst to provide delivery support to project teams and Delivery Leads, while maintaining transparency and strong documentation discipline.

You will build dashboards, manage portfolios, and keep plans and logs current, enabling teams to focus on delivery. A background in Agile/Scrum and strong communication will help you coordinate across multiple initiatives within a hybrid/remote work environment.

Qualifications

• 3–5 years of experience in project coordination, delivery support, PMO or related role.
• Ability to work independently on moderately complex tasks with limited supervision.
• Experience with project portfolio management tools (Planview Portfolio or similar).
• Strong organization, attention to detail, and ability to manage multiple tasks and deadlines.
• Comfortable with spreadsheets and delivery tools; quick to learn new systems.
• Clear written and verbal communication and meeting note taking.
• Basic understanding of Agile/Scrum delivery concepts.

Responsibilities

• Provide delivery support to Delivery Leads and project teams, maintaining transparency and documentation.
• Build and manage dashboards and reports to highlight portfolio progress and resource utilization.
• Maintain delivery tooling and templates (Planview, Smartsheet, ADO Boards) with current schedules and owners.
• Assemble and distribute status updates, dashboards, and meeting materials; track actions and decisions.
• Maintain RAID logs and support mitigation tasks.
• Coordinate project logistics, meetings, workshops, and release checklists.
• Assist with basic financial tracking (timesheets, milestones) as directed.
• Update runbooks, release notes, and operational readiness artifacts.

Skills

Project coordination

Delivery support

PMO

Agile/Scrum understanding

Communication

Organization

Spreadsheets

Education

Bachelor's degree in Business Administration / Information Systems

Tools

Planview Portfolio

Smartsheet

ADO Boards

Job description

Company: Marsh McLennan Agency

Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Delivery Analyst at Marsh Agency. Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what's possible and guide them during every step of their journey.

A day in the life.

You will provide delivery support and administration to Delivery Leads and project teams, helping maintain delivery transparency, strong documentation discipline, and reliable execution cadence. You will help keep plans, status, documentation, and logs current; coordinate meetings and communications; and support day-to-day execution tasks so teams can focus on delivery. This role is primarily tactical and is ideal for someone building a foundation in technology delivery and Agile ways of working.

In this role, you will:

• Collaborating with project managers and owners, maintain project portfolio data in the Enterprise PPM tool (e.g. Planview Portfolio), ensuring project data including resource profiles are current.
• Build, manage dashboards and reports as needed that highlight portfolio progress, resource utilization (capacity vs demand) and upcoming initiatives.
• Maintain delivery tooling and templates (e.g., Smartsheet/ /ADO Boards), ensuring schedules, milestones, owners, and dates are current.
• Compile and distribute status updates, dashboards, and meeting materials; capture actions, decisions, and follow-ups.
• Maintain consolidated RAID logs (risks, issues, actions, decisions) and support follow-through on mitigation tasks.
• Coordinate project logistics such as meetings, workshops, release/cutover checklists, and training logistics.
• Support basic financial and vendor tracking (timesheets, invoice readiness, milestone evidence) as directed.
• Assist with documentation updates including runbooks, release notes inputs, and operational readiness artifacts.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 3-5 years of experience in project coordination, delivery support, PMO, or a related role (or equivalent experience).
• Able to work independently with minimal supervision on moderately complex coordination tasks, escalating issues early and proposing practical solutions.
• Experience with a project portfolio management tool (experience with Planview Portfolio or a similar tool preferred)
• Strong organization, attention to detail, and ability to manage multiple tasks and deadlines.
• Comfortable working with spreadsheets and delivery tools; able to learn new systems quickly.
• Clear written and verbal communication skills, including meeting coordination and notes/action tracking.
• Basic understanding of Agile / Scrum delivery concepts (or strong interest in learning).
• Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)

These additional qualifications are a plus, but not required to apply:

• Experience building simple dashboards or reports (Power BI, etc.).
• Background in IT or Technology environments
• Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI)

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid or Remote work
• Charitable contribution match programs
• Stock purchase opportunities

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting [e-mail].

The applicable base salary range for this role is $112,000 to $168,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.