Delivery Account Service Representative

System One Solutions; Broken Arrow (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Job summary

System One Solutions is seeking a Delivery Account Service Representative in Broken Arrow, OK to manage customer inventories at sites, deliver products, and process quotes and orders. The role supports warehouse operations, maintains inventory accuracy, and ensures timely order fulfillment.

The candidate will travel to customer sites, manage VMI per company standards, quote and process orders, and build long-term relationships with customers while collaborating with regional teams to tailor

Qualifications

• High school diploma required.
• Experience in sales cycles is preferred.
• Forklift operation ability required.
• Strong attention to detail and accuracy.

Responsibilities

• Travel to customer sites for deliveries and manage inventory.
• Process quotes and orders; enter data into CRM and ERP systems.
• Build and maintain relationships with customers and support local sales team.
• Assist with warehouse tasks and ensure inventory accuracy.

Skills

Forklift operation

Customer service

CRM

ERP systems

Attention to detail

Education

High School Diploma

Tools

SAP

CRM

MS Excel

Job description

Job Title: Delivery Account Service RepresentativeLocation: Broken Arrow, OKType: Direct Hire**Compensation: **Contingent upon experienceWork Model: Onsite – onsiteThe **Delivery Account Service Representative **plays a key role in supporting our customers by managing company inventory at their sites, delivering products, and processing quotes and orders to ensure their needs are met quickly and accurately.The ASR partners closely with customers to understand both current and future requirements, providing valuable insights to the local sales team to help us capture new opportunities. In addition, this role supports warehouse operations as needed, maintaining inventory accuracy and ensuring timely, reliable order fulfillment.**Essential Job Functions**Daily travel to customer sites to make customer deliveries, unpacking and stocking products along with entering orders to ensure products are available when needed.Ensuring customer VMI’s are managed in alignment with Company Standard and ensures the company Brand is represented correctly; accurate, reliable, organized and clean.Managing quotes and order processes, collecting business intelligence and documenting activities into CRM, vendor management systems, the company OIS application on tablet devices, and ERP software.Build long-term relationships by becoming a trusted partner for vendor managed inventory, technical support and advice by providing the best possible service, solutions and training for customers.Identify and develop opportunities for new business by recognizing customer needs and suggesting appropriate solutions, providing the best possible service and solutions for customers.Work in partnership with Regional Account Managers, Business Development Associate, and Engineering teams to develop sales strategy and solutions tailored to customer requirements.Maintain yearly service program certifications.Participate in on-site projects that generate paid services revenue, offer technical services, troubleshooting, and solutions directly at customer locations.Support Branch activities at the Will Call Counter and in the Warehouse when not visiting customer sites.Other duties as assigned**Minimum Job Requirements**High school diploma requiredExperience with sales cycles is preferredPrior work with company products a plusDetail oriented with high level of accuracyMust be 18 years or older to operate a forkliftSitting for long periods of time as daily driving is requiredAbility to stand up to eight (8) hours a dayMust possess sight/hearing senses to adequately perform the functions of the jobRequired to lift equipment and supplies up to fifty (50) poundsMechanically inclinedValid driver’s license, clean driving record and ability to safely operate company vehicleThe position will require proficiency at the following EI (emotional intelligence) skillsTeamwork and collaboration, self-awareness, organizational awareness, self-control, adaptability, transparency, initiativeExperience, Training, Knowledge:Highly skilled in operating logistic equipment (forklift, pallet jack) safely and efficientlyAccurate and detailed oriented, with the ability to perform math calculationsProven record of maintaining a clean, neat, and orderly work area with strong organizational skillsDemonstrates a willingness to understand, adhere, and own local company policies, procedures, strategies, and quality systemsSelf-starter, that possesses critical thinking skills, and takes the initiative to solve challenges; driven to achieveWritten and verbal communication skills with the ability to provide clear and concise messagingAbility to multi-task and prioritize is essentialAbility to work effectively in teamsSelf-motivated and driven to improve all facets of their performance and the company’s performance.Office Equipment and/or software knowledge:Basic computer skills requiredOffice 365 (Excel, Word, Outlook, Teams)CRM skills requiredExperience with an ERP system such as SAP is preferredSystem One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local lawYou should be proficient in:Equipment/Parts Counter SalesWarehouse ExperienceInside SalesERP & MRP Systemsdeliveries