Delightful Retail Customer Experience Specialist

Walgreens; Troy (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Troy, OH is seeking a friendly Customer Experience associate to operate the cash register, assist customers with products, and deliver a fast, courteous checkout experience. You will help customers find items and provide proactive service.

The role includes processing sales, returns, exchanges, and rain checks, maintaining clean shelves, and supporting web pickup and photo services. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience preferred.

Responsibilities

• Greet customers and assist with products and services.
• Provide courteous, friendly checkout service on the assigned cash register.
• Process sales, returns, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised.
• Assist with web order pickups and photo area service.

Skills

Customer service

Cash handling

Merchandising

Communication

Tools

Cash register system

POS hardware

Job description

Walgreens in Troy, OH is seeking a friendly Customer Experience associate to operate the cash register, assist customers with products, and deliver a fast, courteous checkout experience. You will help customers find items and provide proactive service.

The role includes processing sales, returns, exchanges, and rain checks, maintaining clean shelves, and supporting web pickup and photo services. A flexible schedule including evenings and weekends is required.