Delightful Retail Customer Associate - Engage & Serve

Walgreens; New Berlin (WI); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in New Berlin, WI is seeking a Customer Experience associate to greet customers, help them find products, and ring up purchases with friendly, efficient service. You will support merchandising, maintain clean shelves, and assist with photo services and web pickup orders.

Flexibility is required to work evenings and weekends. The role emphasizes asset protection, regulatory compliance, and teamwork to ensure a positive store experience for every customer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers by greeting them and offering assistance to find products.
• Registers purchases at the cash register and handles returns, refunds, and exchanges.
• Maintain clean, well-merchandised counters and shelves and price items as directed.
• Provide customer service in the photo area (passport photos, printing, etc.).
• Assist with web pickup orders and deliver orders to customers when ready.
• Uphold store asset protection and comply with policies and laws for regulated products.

Skills

Customer service

Cash handling

Merchandising

Teamwork

Communication

Tools

Cash register

POS system

Photo printing equipment

Store systems

Job description

Walgreens in New Berlin, WI is seeking a Customer Experience associate to greet customers, help them find products, and ring up purchases with friendly, efficient service. You will support merchandising, maintain clean shelves, and assist with photo services and web pickup orders.

Flexibility is required to work evenings and weekends. The role emphasizes asset protection, regulatory compliance, and teamwork to ensure a positive store experience for every customer.