Delightful Customer Experience Associate - Flexible Hours

Walgreens Co.; Village of New Hyde Park (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in New York is seeking a customer-focused associate to greet shoppers, assist with products, and operate the register. You will handle transactions, stock shelves, and ensure a clean, organized store environment while upholding company policies.

The role emphasizes delivering delightful customer experiences, upselling items, and maintaining store standards. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Skills

English fluency

Tools

POS system

Job description

Walgreens Co. in New York is seeking a customer-focused associate to greet shoppers, assist with products, and operate the register. You will handle transactions, stock shelves, and ensure a clean, organized store environment while upholding company policies.

The role emphasizes delivering delightful customer experiences, upselling items, and maintaining store standards. Flexible scheduling, including evenings and weekends, is required.