Delightful Customer Experience Associate

Walgreens; Appleton (WI); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Walgreens in Appleton, WI is hiring for a Customer Experience role. You will greet customers, assist with products, and ensure a positive shopping experience while handling transactions and supporting store operations.

The position emphasizes friendly service, accuracy at the register, merchandising, inventory, and collaboration with the team to resolve issues, manage promotions, and maintain a clean, welcoming store environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at the register.
• Recommends items and suggests add-ons.
• Processes purchases, returns, exchanges, rain checks, and refunds as needed.
• Keeps counters and shelves clean and well merchandised, stocked, and priced.
• Assists with displays and promotions; supports loss prevention and policy compliance.
• Assists with photo services and web order pick-up for customers.
• Maintains store condition and helps with exterior and interior maintenance.
• Completes special assignments and supports team objectives.

Skills

Customer service

Cash register

Merchandising

Inventory management

English language

Job description

Walgreens in Appleton, WI is hiring for a Customer Experience role. You will greet customers, assist with products, and ensure a positive shopping experience while handling transactions and supporting store operations.

The position emphasizes friendly service, accuracy at the register, merchandising, inventory, and collaboration with the team to resolve issues, manage promotions, and maintain a clean, welcoming store environment.