Delightful Checkout & Customer Experience Associate

Walgreens; Westford (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Westford, MA is seeking a Customer Experience Associate to engage customers, operate the cash register, and maintain a clean, well-merchandised store. The role includes assisting with photo services, web order pickups, and upselling relevant products.

The position requires friendly, proactive service, accuracy with transactions, and willingness to work evenings and weekends. Equal opportunity employer; compensation reflects hourly rate.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and offer assistance with products and services.
• Provide courteous, fair, friendly checkout service at the register.
• Handle payments, refunds, exchanges, and rain checks as needed.
• Keep counters and shelves clean and merchandised; restock as directed.
• Protect assets and minimize loss; comply with laws on regulated products.
• Assist with photo area services and web order pickup.
• Support store maintenance and cooperate with coworkers.

Skills

Customer service

Cash register operation

Upselling & cross-selling

Stocking & merchandising

Store cleanliness & maintenance

Policy compliance

Teamwork

Communication in English

Flexible schedule

Tools

POS system

Job description

Walgreens in Westford, MA is seeking a Customer Experience Associate to engage customers, operate the cash register, and maintain a clean, well-merchandised store. The role includes assisting with photo services, web order pickups, and upselling relevant products.

The position requires friendly, proactive service, accuracy with transactions, and willingness to work evenings and weekends. Equal opportunity employer; compensation reflects hourly rate.