Delicatessen Department Manager

Hy-Vee, Inc.; Rochester (MN); On-site; USD 29,000 - 36,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Delicatessen Manager to lead a high-traffic department, drive freshness and customer experience, and manage ordering, inventory, and promotions.

You will work with store leadership to set standards, train staff, and ensure safety and quality across daily deli operations. The role emphasizes strong leadership, hands-on supervision, and a focus on customer service in a fast-paced food environment.

Qualifications

• High school diploma or equivalent required.
• 1+ year of related work experience preferred.
• Strong customer service skills and ability to lead a team.
• Ability to lift 100 pounds and work in a fast-paced food service environment.

Responsibilities

• Set and uphold department standards for service, cleanliness, and profitability.
• Recruit, hire, train, supervise, and evaluate department staff.
• Coordinate scheduling and daily work plans with store leadership.
• Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping.
• Analyze weekly sales trends and plan promotions and displays.
• Ensure proper temperatures and storage standards to minimize shrink.
• Assist in other store areas and special projects as needed.

Skills

Customer service

Leadership

Problem solving

Communication

Math skills

Education

High school diploma or equivalent

Job description

Additional Considerations (if any):Must be 18+-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Delicatessen ManagerDepartment: DelicatessenFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.The Role and Why It’s ImportantAs the Delicatessen Manager at Hy-Vee, you’ll lead one of our most visited departments, setting the standard for freshness, quality, and customer experience. From managing your team and overseeing daily operations to analyzing sales and planning promotions, your leadership shapes what customers find and feel every time they visit the deli.If you’re a natural leader who takes pride in a well-run department, loves developing a team, and thrives in a fast-paced food environment, this role is a great fit for you.What You’ll DoNo two shifts are exactly the same, but here’s what you can expect:Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitabilityBuild a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by exampleAssist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great oneRecruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as neededCoordinate scheduling, daily work plans, and department goals in partnership with store leadershipOversee ordering, replenishment, pricing, invoicing, and department bookkeepingAnalyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displaysEnsure proper product temperatures, storage procedures, and freshness standards to minimize shrinkUnderstand and troubleshoot department equipment and coordinate maintenance as neededConduct department inventory and manage product pre-ordersMaintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policiesAssist in other store areas and take on special projects as neededYou’ll receive direction and support from: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service DirectorYour SkillsTo be successful in this role, you’ll need to be able to:Deliver outstanding customer service and inspire your team to do the sameLead, motivate, and develop a team in a fast-paced food service environmentSolve practical problems and make sound decisions with a variety of variablesUse basic math skills, including fractions, decimals, and percentagesCommunicate clearly in writing and verbally with customers, employees, and vendorsHandle confidential information, including employee compensation, sales data, and inventory reports, with discretionHigh school diploma or equivalent required; one or more years of related work experience preferredReporting RelationshipsAccountable and Reports to: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service ManagerDirect Reports: Delicatessen Department EmployeesEducation and ExperienceHigh school diploma or equivalent requiredOne or more years of related work experience preferredPhysical RequirementsAbility to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistanceContinuously stand and walk on hard surfaces for extended periodsWhere applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)Work in cooler or freezer environments for extended periodsWhere applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind productWhere applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactorWhere applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofingAbility to unload, lift, stock, and rotate incoming truck freight and merchandiseWorking EnvironmentThis is a fast-moving, hands-on role where no two days are the same. You may encounter daily exposure to dust, noise, equipment movement hazards, and electrical shock, with occasional exposure to temperature extremes and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.The anticipated hourly starting wage for this position is $21.00 to $26.25 depending on experience.For information on company benefits visit Benefits | Hy-Vee .Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.