Delicatessen Counter Associate

Hy-Vee, Inc.; Maplewood (AL); On-site; USD 19,000 - 23,000; Full time

Job summary

Hy-Vee, Inc. is hiring a Delicatessen Clerk to handle food safely, run the department registers and provide courteous, efficient customer service in a fast-paced environment.

You will greet customers, take orders, assist with product selection, ensure freshness and proper sanitation, and work with team members to maintain a welcoming store atmosphere.

Must be 18+, able to perform arithmetic, and pass pre-employment drug screening; employment is contingent on results.

Qualifications

• Must be able to understand and follow verbal or demonstrated instructions.
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, passing along customer suggestions or requests, and other tasks to enhance the shopping experience.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the delicatessen counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews orders for the day.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Anticipates product needs for the department on a daily basis.
• Prepares, finishes, and replenishes product as necessary.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Verbal instructions

Arithmetic calculations

Education

Less than high school or equivalent experience

Job description

Hy-Vee, Inc. is hiring a Delicatessen Clerk to handle food safely, run the department registers and provide courteous, efficient customer service in a fast-paced environment.

You will greet customers, take orders, assist with product selection, ensure freshness and proper sanitation, and work with team members to maintain a welcoming store atmosphere.

Must be 18+, able to perform arithmetic, and pass pre-employment drug screening; employment is contingent on results.