Deli Manager

Weis Markets; Woodstock (IL); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

401(k) retirement savings

Scholarship program

Associate discount programs

Employee assistance program

Paid time off

Job summary

Weis Markets is seeking a Deli Manager to lead the department with a focus on customer service, freshness, and efficiency. You will oversee inventory, scheduling, training, and merchandising initiatives while ensuring food safety and quality across deli operations.

The role includes supervising associates, managing inventories, and maintaining accurate records, with opportunities to optimize costs and drive department profits.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor's degree in business or Food Service-related field desirable.
• Minimum 3 years' management experience in retail/restaurant/supermarket environment.

Responsibilities

• Promotes excellent customer relations and resolves issues promptly.
• Takes orders and prepares finished products in a timely fashion.
• Manages department inventories and orders supplies to meet demand.
• Schedules associates and participates in training and performance reviews.
• Develops merchandizing plans to meet department financial objectives.
• Maintains records of inventories, performance, and disciplinary actions.
• Ensures proper receiving, dating, and restocking with fresh product.
• Controls expenses and labor costs while following recipes and safety policies.
• Operates slicing equipment and prepares ready-to-eat foods.
• May handle cash register operations and follow money handling policies.

Skills

Customer relations

Inventory management

Scheduling & staffing

Training & reviews

Merchandising planning

Food safety & sanitation

Education

High School Diploma or GED

Business or Food Service degree desirable

3+ years retail/restaurant management

Tools

LMS

Cash register operations

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!

Location

10825 Birmingham Way

Job Description

The Deli Manager is responsible for the functions below, in addition to other duties as assigned.

Essential Duties and Responsibilities

• Promotes excellent customer relations by instilling positive customer‑focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size, flavor and appearance. Creates the finished product in timely fashion.
• Manages department inventories by tracking weekly sales reports, orders products and supplies to meet customer demand in order to maximize sales and profits. Maintains inventory levels to ensure the highest quality of freshness.
• Schedules all Deli and Food Service associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Participates in associate annual performance reviews and new hire interviews. Utilizes the Learning Management System (LMS) current and new associates.
• Develops and implements merchandising plans that meet the financial objectives of the department individually or in cooperation with supervisors. Merchandises displays in order to attract customers and drive sales. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
• Prepares, maintains, and tracks records concerning inventories to calculate gross monthly profits according to company guidelines. Maintains associate department records and reports on all important matters including associate performance and discipline, sales, future, etc.
• Checks and verifies all department deliveries and invoices to ensure accurate billing. May help unload merchandise and transport to sales floor or storage area. Enforces and follows department practices regarding receiving, dating, and restocking to ensure product rotation. Monitors product quality and freshness.
• Controls Deli and Food Service expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink. Ensures associates correctly follow company recipes for prepared products. Maintains food safety and freshness by properly removing and recording out‑of‑code products.
• Keeps Deli service areas well stocked and always appealing to meet customer demands. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner.
• Ensures freshness and condition of merchandise in display cases along with proper prices and correct signs. Properly rotates product. Handles spoiled or damaged products or products close to expiration according to company procedures and standards.
• Operates slicing equipment to provide meats and cheeses based on customer preferences. Packages items and applies sticker showing price, weight, and date. Prepares ready‑to‑eat foods to individual order of customers. Prepares platters of sliced meats, cheeses and vegetable trays. Also requires safe use of knives/kitchen utensils.
• Adheres to company recipes and safety policies when preparing food such as chicken, pizza, sandwiches, salads and other various hot or cold food items.
• May operate and be responsible for cash register operations. Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages. Adheres to company and state laws related to tobacco and alcohol sales.
• Maintains backroom and receiving area security and organization by promoting 5S procedures. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co‑workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company‑sponsored footwear, etc.
• May also be called upon to assist in other departments.

Supervisory Responsibilities

Supervises Associates within the Department. May assume total leadership of the building in absence of store management. Specific number of Associates under supervision depends upon the store size and presence of store management.

Qualification Requirements

To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• High School Diploma or general education degree (GED) required.
• Associate or bachelor's degree in business related field or Food Service‑related field desirable.
• Minimum (3) years' experience in management in retail/restaurant/supermarket environment.

Rate Of Pay And Benefits

The hourly rate for this position starts at $19.00 and goes up to $27.00. Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in‑network coverage for all preventative care services required by the Affordable Care Act (ACA), and offers two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short‑term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met.

Equal Employment Opportunity

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.