Deli Manager

Northeast Grocery; Wilkes-Barre (Luzerne County); On-site; USD 40,000 - 52,000; Full time

Job summary

Price Chopper is seeking an experienced Deli Department Supervisor in the Wilkes-Barre area. You will oversee daily operations, ensure quality standards, and promote fast, friendly service to customers.

You will hire, train and develop staff, schedule shifts, and enforce safety and sanitation policies. You’ll monitor payroll, sales and inventory while merchandising products per corporate plans.

Qualifications

• Must be at least 18 years old.
• Ability to manage others and follow through to achieve results.
• Basic literacy and numeracy.
• Strong communication skills.
• Satisfactory performance reviews.
• Basic computer skills.

Responsibilities

• Manage day to day department operations.
• Schedule and staff department to meet business needs.
• Ensure adherence to safety and sanitation laws and policies.
• Hire, train and develop department staff; document performance issues.
• Ensure department staff follows dress code.
• Provide fast, friendly customer service and uphold 5S standards.
• Monitor payroll, sales, gross profit, CTO, shrink and inventory levels.
• Merchandise department products per corporate planograms and programs.

Skills

People management

Communication skills

Basic computer skills

Literacy

Education

High School Diploma

Job description

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Oversees the Deli operation of the store to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Deli personnel within the department.. Provides fast, friendly, helpful and efficient service to all Price Chopper customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

Manage day to day department operations to include:

• Ensuring the proper supervision of department staff.
• Responsible for appropriate scheduling and staffing of department to satisfy business needs.
• Ensure that all associates within department adhere to all Federal and State laws, as well as all corporate policies and procedures related to safety/sanitation.
• Responsible for the hiring, training, and development of all departmental staff. Documents performance issues, and recommends disciplinary actions as needed.
• Ensure that all associates in department follow company dress code.
• Ensure that each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.O.P.S behaviors, adheres to 5S standards, at all times.
• Understands and follows the corporate code of conduct

Responsible for monitoring, controlling and achieving pre-established financial results set forth for the department. This includes but is not limited to monitoring the following:

• Payroll
• Sales
• Gross Profit
• CTO
• Shrink
• Inventory levels

Responsible for the appropriate merchandising of department products. This includes but is not limited to following:

• Ensuring that products are displayed as per Corporate planograms and special programs
• Expressing a complete knowledge of department products to the customer
• Ensure that proper shelf and display conditions are adhered to
• Ensuring proper stock levels of items, especially sale items
• Ensure proper item rotation
• Ensure the department conforms with all corporate, Federal, and State signing policies and regulations.

Prepare in-store items consistent with Prepared Foods Program i.e. Roaster Chickens, side orders etc.

Maintain Cold case logs, Hot food logs and Cooling logs consistent with store policy.

Perform other related duties as assigned by management and adhere to all Company policies and procedures.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age.Ability to manage others and demonstrate follow-through to achieve desired results and objectives.Basic LiteracyStrong Communication SkillsSatisfactory Performance ReviewsBasic Computer Skills

EDUCATION AND EXPERIENCE

High School Degree or equivalent. 3+ years of related experience.

PHYSICAL REQUIREMENTS

Exposure to Hot Environment Occasional 1-3 Hours

Exposure to Cold Environment Occasional 1-3 Hours

Twisting Frequent 3-5 Hours

Squatting/Kneeling Occasional 1-3 Hours

Pushing/Pulling Occasional 1-3 Hours up to 50lbs

Lifting Frequent 3-5 Hours up to 25lbs

Lifting Occasional 1-3 Hours up to 50lbs

EQUIPMENT USED

• Register
• Phone
• Computer Applications
• Calculator.
• Knives.
• Slicers.
• Dolphin
• Case Cutters.
• Marking Guns.
• Serving Utensils.
• Cooking equipment.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.