Deli Manager

Sprouts Farmers Market; Santa Clara (CA); On-site; USD 30,000 - 49,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Opportunities for career growth

15% discount for you and one other in-

Flexible schedules

Employee Assistance Program (EAP)

401(K) Retirement savings plan with a:

Job summary

Sprouts Farmers Market in Santa Clara, CA seeks a Deli Manager to lead one of our busiest teams and help customers choose healthy options through outstanding service. You will manage the deli department, oversee inventory, scheduling, performance coaching, and adherence to safety standards while driving department productivity and guest satisfaction.

Ideal candidates have 2 years of deli supervisory experience, strong communication, and a focus on detail.

Qualifications

• Be at least 18 years of age with 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combination of experience.
• Flexible schedule including nights, weekends, and holidays.
• Working knowledge of personnel, margin and weekly sales reports and financial goals.
• Outgoing and friendly demeanor with customers and team members.
• Strong written and verbal communication and teamwork.
• Attention to detail, analytical and problem-solving skills.
• Strong organization and planning; ability to prioritize multiple tasks.
• Food Safety certification and compliance with federal, state and company regulations.

Responsibilities

• Manage and merchandise the department for maximum productivity and profit.
• Order and manage inventory controls, product quality.
• Coordinate production, merchandising, and sales through planning, direction, and teamwork.
• Lead a team to deliver high quality product and exceptional service.
• Coach and develop team members; conduct performance reviews.
• Attend in-store meetings; recruit, hire, and promote in collaboration with Store Manager.
• Address team concerns with independent judgment; manage performance with coaching and progressive discipline as needed.
• Create schedules and staffing levels to maximize productivity and efficiency.
• Communicate standards, policy changes, and product knowledge to the team.
• Oversee product orders, receiving, and storage; operate deli equipment.
• Ensure health, safety and sanitation guidelines are followed.

Skills

Supervisory experience

Communication skills

Detail oriented

Analytical skills

Planning and organizing

Food Safety certification

Physical stamina

Job description

Responsibilities

The Deli Manager plays a key role in helping customers make healthy food choices by providing excellent customer service through managing and leading one of the busiest teams in our store

• Manage and merchandise the department for maximum productivity and profit
• Order and manage inventory controls, product quality
• Coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
• Manage product orders, receiving, and storage
• Operate and maintain deli equipment
• Ensure the execution of all health, safety, and sanitation guidelines/regulations; validate that other deli team members are also aware of, and following, these procedures
• Manage the department inventories by tracking weekly sales reports, and order products and supplies so as to meet customer requirements and the company’s gross profit goals
• Work closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure the success of the store and department through excellent customer service and a demonstrated passion for food.
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.

Qualifications

• Be at least 18 years of agewith 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combinationof experience
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
• Have a strong focus on detail, analytical and problem solving skills
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must be able to lift/carry product horizontally/vertically weighing up to 70 lbs., from 4” to 60” for a distance up to 20 feet without mechanical assistance for up to 4 hours
• Must be able to stand for up to 4 hour continuously, for a total of 8 hours per shift
• Operate a slicer, wrapping and cooking equipment; assisting in maintaining all equipment in safe working condition
• Be able to perform other related duties as assigned

Pay range

The pay range for this position is $22.05 - $35.30 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements May Apply For The Following Benefits

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

Grow with us!

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.

Our Team Member Resource Groups (TMRGs) Create Spaces For Connection, Support, And Growth. Every Team Member Is Welcome To Join One Or More Of Our Five Groups

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.