Deli Manager

The Winn-Dixie Company; Holiday (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

The Winn-Dixie Company in Holiday, FL is seeking a working deli department manager to oversee daily operations, promote exceptional service, and ensure fresh, quality products. You will supervise and train a team while balancing hands-on leadership with administrative duties.

This role balances physical work with leadership and administrative duties, requiring accountability, teamwork, and a customer‑focused approach to meet company standards.

Qualifications

• Balance of physical labor and administrative work.
• Strong leadership and coaching abilities.
• Customer service and merchandising focus.

Responsibilities

• Create a welcoming environment to increase customer confidence and loyalty.
• Promote and maintain merchandising per plan and ensure in-stock conditions.
• Lead merchandising, inventory and shrink-prevention processes to minimize losses.
• Enforce safety, sanitation and regulatory compliance.

Job description

Job Summary

Manages the daily operations of the deli department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Essential Responsibilities

Responsibility

% Of Time

Service

Creates an environment that enables customers to feel welcome, important, and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the company’s expectations for freshness, quality, and value. Offers product samples, answers product questions and offers assistance in finding or suggesting product selection. Ensures customer requests and special orders are fulfilled.

Job Summary

Manages the daily operations of the deli department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Essential Responsibilities

Responsibility

% Of Time

Service

Creates an environment that enables customers to feel welcome, important, and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the company’s expectations for freshness, quality, and value. Offers product samples, answers product questions and offers assistance in finding or suggesting product selection. Ensures customer requests and special orders are fulfilled.

40%

Leadership

Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manage their performance and development. This role is the subject matter expert for deli. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines.

20%

Financial

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.

20%

Compliance/Safety

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to