Deli Lead

C&S Wholesale Grocers, LLC; Byron Township (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Family Fare in Byron Center, MI, is seeking a department operations lead to manage day-to-day store activities, train associates, ensure staffing, and hit company KPIs. You will own inventory, oversee order validation, and supervise stocking and production to maintain quality and freshness.

You will apply food safety and guest-experience guidelines, coordinate schedules and labor controls, and support management with forecasting and goal setting, in a fast-paced retail environment.

Qualifications

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands‑on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Suggestive Selling/Knowledge of Products preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Order and maintain inventory in your department, ensuring freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition.
• Manage a team to complete stocking, production, and other tasks to ensure quality and rotation.
• Maintain familiarity with products in the department and store.
• Know ad items, special prices, coupon deals, and store rewards programs.
• Communicate and execute the weekly and period Flight Plan per guidelines.
• Follow scheduling tools to manage time and forecasted guidelines.
• Support scheduling, labor control, overtime control, and payroll expense.
• Implement Our Winning Recipe and model core values.
• Assist department manager with staffing, training, performance management, and development.
• Develop and monitor department goals and forecasts.
• Attend daily huddles and meetings as required.
• Maintain a clean, attractive, well-stocked department following Prime Time standards.
• Ensure food safety and general safety guidelines are followed; take corrective action.
• Support plan to meet company goals and KPIs.
• Follow PPE, safety, food safety, and cleaning expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments as needed.

Skills

Leadership

Written and verbal communication

Bookkeeping

Organization

Prioritization

Decision-making

Problem solving

Conflict management

Strategic planning

Retail management systems

Suggestive selling

Spanish language (desirable)

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

Location

2245 84th St. SW - Byron Center, Michigan 49315

Position Summary

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.

Here’s what you’ll do

• Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here’s what you’ll need

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands‑on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Suggestive Selling/Knowledge of Products preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

Company: Family Fare

Job Area: Retail

Job Family: Retail Stores

Job Type: Full time

Req ID: R87635