Deli Kitchen Production Clerk

Festival Foods; Menasha (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Weekly pay

Two-week scheduling

Vision & dental insurance

Parental leave & wellness

401(k) matching

Job summary

Festival Foods in Menasha, WI is seeking a Kitchen Production Clerk to support deli operations and food production. You will help ensure product freshness, monitor inventory, and assist in preparing custom meal orders while maintaining a clean, food-safe environment.

You will work in a fast-paced, team-oriented setting and contribute to delivering excellent guest service with a focus on safety and quality. This role supports kitchen production and daily operations.

Qualifications

• Food safety certification required or willing to become certified.
• Strong teamwork and positive attitude.
• Excellent oral and written communication.
• Keen eye for quality, freshness, and safety practices.

Responsibilities

• Deliver outstanding guest experiences by recognizing guests' needs and providing service.
• Maintain quality control by inspecting and rotating deli products and ensuring proper temperatures.
• Fulfill guest orders including special meals, following recipes and tray-building procedures.
• Monitor product dates, freshness, and shrinkage; ensure proper labeling and dating.
• Support cleanliness and safety by organizing and sanitizing work areas and keeping logs.
• Maintain regular attendance and communicate absences with notice for replacements.
• Support the team and assist with additional duties as needed.

Skills

Food safety awareness

Team player

Communication

Attention to detail

Problem solving

Time management

Job description

Menasha

Full-Time

ABOUT FESTIVAL FOODS

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Join our Festival Foods team as a Kitchen Production Clerk! Job Title Kitchen Production Clerk Reports to Deli Department Manager

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered.

As a Kitchen Production Clerk, you will play a key role in creating outstanding guest experiences while maintaining high food quality standards. In this position, you'll ensure product freshness, monitor inventory, and assist in preparing custom meal orders, all while supporting a clean and food safe environment. If you're passionate about food production, quality control, and delivering excellent service, this is the perfect opportunity to develop your skills in a team setting.

What You’ll Do

• Deliver Outstanding Guest Experiences Create engaging, memorable experiences by recognizing and reacting to guests’ needs and providing excellent service.
• Ensure Quality Control Maintain high standards by inspecting, rotating, and replenishing deli products, ensuring proper temperatures are met for all items on display.
• Fulfill Guest Orders Take and execute special orders, including preparation and assembly of meal trays and step-by-step dinners, following recipes and tray building procedures.
• Maintain Freshness and Accuracy Monitor product dates, freshness, and shrinkage, ensuring that all products are dated and initialed appropriately.
• Support Cleanliness and Safety Contribute to the overall cleanliness of the department by organizing, cleaning, and sanitizing work areas, shelves, and sales floors as needed. Maintain food safety logs in accordance with company policies.
• Honor Commitments Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team Other duties as assigned.

What We’re Looking For

• Food Safety Certification Must be, or be willing to become food safe certified with a strong understanding of safety protocols, including knowledge of equipment handling such as slicers, mixers, and ovens.
• Team-Oriented Attitude Ability to work cooperatively with others, fostering a positive and efficient team dynamic to achieve department goals and provide exceptional service.
• Communication Skills Excellent oral and written communication skills, with the ability to interact effectively with both guests and team members in a fast-paced and diverse environment.
• Attention to Detail A keen eye for quality and accuracy in product rotation, inventory management, and following detailed recipes to ensure high standards are met.
• Problem-Solving Skills Ability to address guest concerns with tact and professionalism, resolving any issues quickly and efficiently to maintain guest satisfaction.
• Flexibility and Adaptability Ability to adapt to changing needs and tasks within the kitchen, showing a proactive approach to responsibilities and challenges.
• Knowledge of Food Production Understanding of perishable department operations and experience in handling kitchen-made items with the ability to maintain freshness and quality.
• Time Management Ability to prioritize tasks effectively, ensuring all daily responsibilities are completed on time while meeting production and quality goals.

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for a long period of time, bending, stooping, and kneeling regularly.
• Full range of upper body motion.
• Lifting up to 50 pounds on a frequent basis.
• May be exposed to extreme temperatures.

Work Schedule

The schedule will vary and may include weekdays, weekends, and holidays.

Join Festival Foods for an exciting opportunity to develop your skills in food production, kitchen leadership, deli food service operations, guest service, and teamwork!

If you have prior food service experience in fast food, as a line cook, prep cook, or are just eager to learn in a retail grocery kitchen environment, this role is a great opportunity!

WHY YOU'LL LOVE IT HERE

• Associate Discount Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

1355 Oneida St

Menasha

WI

54952