DELI/DEPT LEADER

Fred Meyer; Fairbanks (AK); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage and benefits

Flexible scheduling in part-time and**

Job summary

Fred Meyer in Alaska seeks a Deli Supervisor committed to outstanding customer service and coaching, interviewing, training, and evaluating associates.

You will lead scheduling, manage performance, uphold Kroger values, and help create an uplifting, safe, and efficient department. This role offers growth opportunities and comprehensive benefits within a team-focused environment.

Qualifications

• Minimum communication and customer service skills
• Knowledge of basic math
• Ability to lead other associates
• Flexibility in work schedule
• Successful completion of basic and supervisory skills
• Establishing an uplifting work environment that values associates
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer
• Ability to manage time and plan work activities
• Identify and resolve problems using information and alternatives
• Communicate store/department information to associates
• Ensure new associates are properly oriented
• Commitment to customer and associate promise
• Support the Customer 1st team
• Delegate tasks with clear direction and monitoring
• Punctuality and coverage of responsibilities
• Execute on action plans and priorities
• Adherence to food safety regulations
• Promoting safety programs
• Stay current with ads and promotions
• Promote corporate brands to customers
• Schedule Deli associates for coverage
• Provide actionable feedback for growth
• Link work to store initiatives
• Communicate priorities and goals
• Maintain knowledge of products for staff and customers
• Create/execute promotions with management
• Monitor supply expenses
• Assist in budget and P&L reviews
• Take action on financial reports
• Develop/implement department business plan
• Supervise/coach Deli staff
• Handle high-paced environments
• Manage conflict constructively
• Integrity with customer and business information
• Follow directions and seek help when needed
• Support minors, seniors, and special needs customers
• Perform essential duties with/without accommodations

Responsibilities

• Interview, train, evaluate performance, reward and coach associates
• Lead a respectful, uplifting work environment
• Align with Fred Meyer/Kroger values of respect, honesty, integrity, diversity, inclusion and safety
• Provide scheduling guidance and department coverage for Deli
• Support budget and profit-related discussions with store leadership
• Develop and implement department plans to achieve results
• Supervise and coach Deli associates and conduct performance reviews
• Maintain safety standards and adherence to food safety regulations
• Communicate priorities and store initiatives to the team
• Foster a customer-first approach and enhance the shopping experience

Skills

Customer service

Team leadership

Interviewing

Coaching

Conflict resolution

Education

High school diploma or equivalent

Job description

Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations. Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

What You'll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum

• Effective communication/customer service skills
• Knowledge of basic math
• Ability to handle stressful situations
• Ability to lead other associates
• Flexibility in work schedule
• Successful completion of basic and supervisory skills
• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer
• Prioritizing and planning work activities by using time efficiently
• Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
• Communicate the company, department, and job-specific information to associates including information from board meetings and huddles
• Ensure new associates are properly oriented to the department and understand the benefits of working
• Being committed to the company's customer and associate promise
• Supporting the Customer 1st team
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
• Executing on all action plans and daily priorities including performance goals and best practices
• Adherence to all food safety regulations and guidelines
• Reinforcing safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management
• Staying current with present, future, seasonal, and special ads
• Promoting corporate brands to customers and ensuring associates are educated
• Managing the scheduling of Deli associates to provide adequate department coverage to meet customer demand
• Providing appropriate, actionable feedback to help teams and individuals grow
• Help associate identify how their work aligns with key store initiatives
• Clearly and consistently communicating store and department priorities and goals, and recognizing progress toward those goals
• Maintaining/explaining to others knowledge of products to allow associates and customers to have all resources necessary
• Creating/executing sales promotions in partnership with store management
• Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary
• Assisting store management in preparing the store/department budget and conducting profit and loss reviews
• Taking appropriate action on all financial reports
• Developing/implementing a department business plan to achieve desired results
• Supervise/coach Deli associates in the performance of their duties, complete performance reviews, provide feedback and reward associates
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodations