Deli Department Team Lead: Customer Service & Growth

Kroger; Brookings (OR); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Kroger in Brookings, Oregon is seeking a Deli Department professional to lead customer-centric service and maintain a safe, inviting environment. You will help achieve department goals, train staff, and manage scheduling to handle busy periods.

The role emphasizes teamwork, communication, and integrity while ensuring quality and price accuracy across the deli department. Previous deli or retail experience is beneficial.

Qualifications

• Excellent oral and written communication.
• Basic math skills (counting, addition, subtraction).
• Ability to handle stressful situations.
• Food handler permit required upon employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department information to associates clearly.
• Establish performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create an inviting environment and assist customers with questions and product locations.
• Inform customers of specials and offer samples to encourage exploration.
• Monitor product quality, freshness, and inventory levels.
• Support budget planning and expense control for the department.

Skills

Excellent communication

Customer service

Stress management

Safety awareness

Education

High School Diploma or GED

Job description

Kroger in Brookings, Oregon is seeking a Deli Department professional to lead customer-centric service and maintain a safe, inviting environment. You will help achieve department goals, train staff, and manage scheduling to handle busy periods.

The role emphasizes teamwork, communication, and integrity while ensuring quality and price accuracy across the deli department. Previous deli or retail experience is beneficial.