Deli Clerk II

Hometown Grocers, Inc.; Arkansas; On-site; USD 17,000 - 25,000; Full time

Job summary

Hometown Grocers, Inc. is seeking a Deli Clerk to support breakfast, lunch and dinner offerings, ensuring fresh, safe, and appealing deli products for guests. You will handle orders, assist guests, and maintain high service standards in a fast-paced store environment.

The role requires reliable attendance, ability to work varied shifts, and adherence to safety policies. Join a team dedicated to guest satisfaction and quality food service.

Qualifications

• Ability to assist guests with locating items on/off the sales floor.
• Strong communication to address guest requests and concerns.
• Knowledge of basic safety and food safety practices.
• Ability to manage inventory and display items properly.
• Capable of working in a fast-paced environment.

Responsibilities

• Assist guests with locating items on or off the sales floor.
• Receives, prepares and fulfills guest orders and other special requests.
• Provide excellent guest services by answering deli department phone professionally.
• Address guest concerns and resolve issues by following procedures.
• Maintain quality by inspecting, rotating, and keeping deli products at proper temperatures.
• Keep deli storage organized with inventory, containers, lids, spoons, and tags.
• Maintain food safety logs and lead by example in following procedures.
• Ensure quality standards and quantity expectations are met by 10am and 5pm.
• Other duties as assigned and maintain attendance per schedule.

Skills

Guest service

Communication

Safety awareness

Food handling

Team collaboration

Tools

Slicer operation

Job description

Job Summary

Job Title: Deli Clerk

FLSA Status: Hourly

Reports To: Deli Manager

Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests with locating items on or off the sales floor
• Receives, prepares and fulfills guest orders and other special requests
• Provides excellent guest services by professionally answering Deli Department telephone
• Addresses guest concerns and resolves issues by practicing the "Basics."
• Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
• Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
• Maintains food safety logs and leads by example through following
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

WORK SCHEDULE

• The Deli Clerk is an hourly full time position
• The shift to be worked will vary, including weekdays, weekends, and holidays