Deli Clerk: Fresh Food & Customer Experience Pro

Kroger; Pinckney (MI); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Counseling services (EAP)

Employee discounts on Kroger purchases

Tuition reimbursement up to $21,000

Training programs

Job summary

Kroger is hiring a Deli Clerk to deliver an exceptional customer experience while maintaining a safe, clean deli environment. You will support the department manager in achieving sales and quality standards and uphold Kroger's core values.

The role requires preparing items for the deli, labeling, dating, and ensuring freshness, while providing product knowledge and helping customers with recommendations.

Qualifications

• Outstanding customer service skills.
• Understanding of food production and basic cooking techniques.
• Effective communication and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers.
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold within the deli department and respond to questions and make suggestions about products.
• Provide excellent customer service, address customer needs in a timely manner, and model suggestive selling techniques.
• Adhere to all food safety regulations and guidelines.
• Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation.

Skills

Customer service

Food production understanding

Communication

Work ethic

Math skills

Food handlers permit eligibility

Job description

Kroger is hiring a Deli Clerk to deliver an exceptional customer experience while maintaining a safe, clean deli environment. You will support the department manager in achieving sales and quality standards and uphold Kroger's core values.

The role requires preparing items for the deli, labeling, dating, and ensuring freshness, while providing product knowledge and helping customers with recommendations.