Deli Clerk

Hy-Vee Inc

Fort Dodge (IA)

On-site

USD 17,000 - 22,000

Full time

5 days ago

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Job summary

Hy-Vee Inc. in Fort Dodge, IA seeks a Delicatessen Clerk to manage food handling safely, keep the department clean, and run registers when needed. You will deliver friendly, efficient service to customers and support daily deli operations.

The position requires basic education and up to six months of related experience, with emphasis on teamwork, accuracy in cash handling, and adherence to sanitation standards. This on-site role offers opportunities to grow within the Delicatessen department.

Qualifications

Must understand and follow verbal or demonstrated instructions and write identifying information.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Greets customers in a friendly manner and addresses them by name when possible.
Assist customers by guiding them to products, securing items, loading heavy items, and noting requests.
Take customer orders at the delicatessen counter and operate department registers when needed.
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Review orders for the day and maintain sanitation and cleanliness of the work area.
Ensure adequate food supply and production lists, and anticipate department needs.
Handle cash transactions and make change as required.
Maintain personal hygiene and dress per company guidelines."],
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Skills

Customer service

Cash handling

Food safety

Teamwork

Education

Less than high school education

Tools

Telephone

fax

copier

intercom system

computer

calculator

kitchen utensils

hot wrapping machine

garbage disposal

trash compactor

cardboard compactor

box cutter

slicer

scales

delivery van

pallet jack

knives

Job description

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title

Delicatessen Clerk

Department

Delicatessen

FLSA

Non-Exempt

General Function

As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

Makes an effort to learn customers’ names and to address them by name whenever possible.

Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the delicatessen counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares, finishes, and replenishes product as necessary.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Washes dishes as necessary.

Orders product and supplies as necessary.

Delivers orders as needed.

Prices products for customers as necessary.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

Education and Experience

Less than high school or equivalent experience and six months or less of similar or related work experience.

Physical Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.

Equipment Used to Perform Job