Deli & Bakery Sales Associate: Fast, Friendly Service

Food Lion; Newark (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a team member to provide quality customer service within the Deli Bakery Department. You will maintain standards per the standard practice manual, maximize sales through friendly service, and ensure proper product handling.

Responsibilities include fast, accurate service, assisting other associates, following manuals for product processing, and maintaining sanitation. The role requires physical ability, computer basics, and compliance with Food Safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

ACIS inventory system

CAO ordering system

CBT training platform

Job description

Food Lion is seeking a team member to provide quality customer service within the Deli Bakery Department. You will maintain standards per the standard practice manual, maximize sales through friendly service, and ensure proper product handling.

Responsibilities include fast, accurate service, assisting other associates, following manuals for product processing, and maintaining sanitation. The role requires physical ability, computer basics, and compliance with Food Safety guidelines.