DELI-BAKERY/DEPT LEADER

Kroger; Seymour (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Kroger in Seymour, Indiana is seeking a dedicated manager for the Deli/Bakery department. The role involves ensuring excellent customer service and maintaining high safety and quality standards.

Successful candidates will manage staff, implement business plans, and create an inviting atmosphere for customers. Deli experience is preferred, along with effective communication and basic math skills.

The company values respect, honesty, and safety, and offers a supportive work environment.

Qualifications

• Must be 18 years of age.
• Effective communication skills are essential.
• Knowledge of basic math for inventory management.

Responsibilities

• Train and develop associates on job performance.
• Ensure compliance with safety regulations and company guidelines.
• Create a welcoming environment for customers.

Skills

Effective communication skills

Basic math skills

Knowledge of food safety regulations

Education

Current food handlers permit

Job description

Overview

Job Description Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and participate in the performance appraisal process.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and making suggestions regarding products sold within the department and throughout the store.
• Slice deli meats and cheeses or Bakery items customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Inform customers of Deli/Bakery specials and offer samples.
• Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Implement merchandising promotional plan for the department.
• Keep entire department staff current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Schedule appropriately for price change activity including shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Desired

• Deli experience
• Second language (speaking, reading and/or writing)