Deli Bakery Customer Service & Sales Pro

Food Lion; Stuarts Draft (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Stuarts Draft, VA, is seeking a Deli/Bakery team member focused on providing fast, friendly service and high standards of product quality. You will handle ordering, receiving, preparation, and display with attention to sanitation and safety, while following company procedures and CBT training requirements.

The role emphasizes teamwork, customer engagement, and compliance with Food Lion safety guidelines, dress code, and regulatory rules to ensure a positive shopping experience for

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Teamwork

Communication

Multitasking

Food safety

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Stuarts Draft, VA, is seeking a Deli/Bakery team member focused on providing fast, friendly service and high standards of product quality. You will handle ordering, receiving, preparation, and display with attention to sanitation and safety, while following company procedures and CBT training requirements.

The role emphasizes teamwork, customer engagement, and compliance with Food Lion safety guidelines, dress code, and regulatory rules to ensure a positive shopping experience for