Deli & Bakery Associate: Fresh, Friendly Service

Food Lion; Norfolk (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Norfolk, VA is seeking a Deli Bakery Associate to provide quality customer service and maintain department standards. You will support daily operations in the deli bakery area and ensure a positive shopping experience for customers.

You will assist with production, food safety, sanitation, and merchandising while following company manuals and policies. The role requires teamwork and adherence to safety guidelines, with training on internal tools and procedures.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate customer service.
• Courteous and helpful to other associates.
• Understand the use of ingredients, mixes, and icings and coordinates colors.
• Understand production standards for processing of all product.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Interpersonal

Organizational

Communication

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Norfolk, VA is seeking a Deli Bakery Associate to provide quality customer service and maintain department standards. You will support daily operations in the deli bakery area and ensure a positive shopping experience for customers.

You will assist with production, food safety, sanitation, and merchandising while following company manuals and policies. The role requires teamwork and adherence to safety guidelines, with training on internal tools and procedures.