Deli Bakery Associate: Fast, Friendly Customer Service

Food Lion; Charlotte (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion seeks a customer-focused associate for the Deli Bakery Department to provide quality service and maintain safety standards. You will be responsible for accurate product handling, labeling, and positive customer interactions in a fast-paced environment.

You will follow standard practices, operate the ACIS/CAO tools, and comply with PPE, sanitation, and safety guidelines while supporting team members and achieving store objectives.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Willingness to learn

Problem solving

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion seeks a customer-focused associate for the Deli Bakery Department to provide quality service and maintain safety standards. You will be responsible for accurate product handling, labeling, and positive customer interactions in a fast-paced environment.

You will follow standard practices, operate the ACIS/CAO tools, and comply with PPE, sanitation, and safety guidelines while supporting team members and achieving store objectives.