DELI ATTENDANT

SANDIA RESORT HOTEL; Albuquerque (NM); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Pueblo of Sandia is seeking a motivated Deli team member to deliver friendly, efficient service in a fast-paced food area. You will greet guests, handle cash, and ensure accurate tendering while upholding high standards of food quality and presentation.

Responsibilities include setting up hot and cold lines, maintaining cleanliness, and following health and safety guidelines. Must be 18+, and NM Food Handler training is required on hire.

Formación

• Must be at least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurant or food service preferred.
• Must successfully complete the New Mexico Food Handlers course upon hire.
• Must pass background check and drug screening.
• Pre-employment screening may be required.

Responsabilidades

• Register and handle cash with accuracy and customer focus.
• Prepare and present hot and cold foods following menu and temperatures.
• Bus and maintain clean, organized dining areas and serve guests.
• Maintain health and safety regulations and temperature logs as required.
• Attend daily stand-up meetings and complete computer-based training as required.

Conocimientos

Customer service

Food safety

Cash handling

Communication

Hygiene

Teamwork

Attention to detail

Educación

High School Diploma

GED

Food Handlers certification

Descripción del empleo

Position SummaryUnder general supervision, performs activities in support of the Deli area. Ensures that all guests receive “Far from Ordinary” service and that all transactions are conducted efficiently and accurately.Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success at Pueblo of Sandia today and in the future.Essential Duties and ResponsibilitiesRegister and Cash HandlingProvides excellent customer service and establishes guest perception of superior guest service as that of exceptional hospitality and friendliness.Greets every guest with a warm greeting as well as a positive parting remark that expresses gratitude for their business.Maintains control and balance of bank and revenues to ensure accurate tendering throughout shift, whereas monthly variances do not exceed more or less than five dollars.Food ExpeditingEnsures that all items served to our guests are of high quality and presented consistently.Follows prescribed menu in setting up hot and cold food lines, chooses proper utensils and ensures appropriate temperatures for menu items.Serves a range of hot and cold food items from counters and steam tables; adds relishes and garnishes according to instructions, ensures that appropriate portions are served.BussingMaintains a clean and organized dining area that is free of debris.Ensures that the cleanliness of the work and dining areas are properly maintained and that opening and closing side work is completed daily by shift as assigned.Ensures proper temperature requirements are maintained at all times as well as temperature logs completed as required.Ensures that health and safety regulations are maintained at all times.Participation in daily stand-up meetings to ensure proper information is understood.Timely completion of computer assisted training as required.Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.Additional ResponsibilitiesA quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public areas.Team members in this capacity:Serves as the initial point of contact for guest inquiries in a courteous and attentive manner.Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur.Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations. Possesses knowledge and understanding of all products and services offered.Builds relationships with guests based upon, respect, and confidence while maintaining a friendly, and approachable demeanor.Key Performance IndicatorsThis position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.Knowledge, Skills, and AbilitiesAbility to follow instructions.Exhibiting a strong commitment to the organization.Maintain the highest standard of personal hygiene.Ability to deal effectively and professionally with the general public and be attentive to customer’s needs.Knowledge of minimum temperature requirements for food/drink preservation.Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.Ability to work harmoniously and professionally with co-workers and supervisors.Education and ExperienceRequired:Must be at least 18 years of age.Preferred:High School Diploma, GED certification or equivalent.Experience in restaurant or food service capacity.Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.License/Certifications/RegistrationsMust successfully complete the New Mexico Food Handlers course upon hire.Must be able to successfully pass a stringent background investigation.Will require a pre-employment and random drug screening.Physical Requirements/Working ConditionsThe following selected physical activities are required to perform the essential functions of this positionPhysical RequirementDescriptionGraspingApplying pressure to an object with the fingers and palm.HearingPerceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.KneelingBending legs at knee to come to a rest on knee or knees.LiftingRaising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.PullingUsing upper extremities to exert force to draw, haul, or tug objects in a sustained motion.PushingUsing upper extremities to press against something with steady force to thrust forward, downward, or outward.ReachingExtending hand(s) and arm(s) in any direction.SeeingThe ability to perceive the nature of objects by the eye.WalkingJob requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.SittingParticularly for sustained periods of time.StandingParticularly for sustained periods of time.StoopingBending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.TalkingExpressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.List Working Conditions Required:Work is performed indoors and outdoors. Outdoor work is subject to extreme temperatures and inclement weather conditions.Work hours are subject to change with overtime work required.Ability to work a flexible scheduled including weekends and holidays.Subject to hazards, which may cause personal bodily harm; smoke, common colds, influenza, dust, odors and elevated noise levels.Tasks may be performed on uneven, inclined, hard and soft-carpeted floors, outdoorsurfaces, cement structures and surfaces.Duties may involve walking, standing for long periods of time, sitting and crouching.Specifically required movements include the following:Trunk - bend, twist, rotate, push, pull, carryArms – reach, carry, lift, twist, and rotateLegs – lift, push, pull, twist, and rotateHands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.