Delegation Operations Auditor, Consultant

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Blue Shield of California is seeking a Delegation Operations Auditor, Consultant to oversee contracts with delegated entities, review regulations, and monitor performance against CMS, DHCS, DMHC, and LA Care requirements. Reporting to the Sr.

Manager, Delegation Operations, you will coordinate with internal departments, perform audits, corrective actions, and follow-up, and help strengthen internal controls while maintaining a focus on health equity and compliance in a hybrid in-office setting.

Qualifications

• Bachelor’s degree or equivalent and 4+ years of additional relevant experience in lieu of a degree.
• 7+ years of auditing delegated entities for DHCS requirements specific to provider training and education with emphasis on health equity.
• Experience auditing internal controls and governing CMS, DHCS, DMHC and related regulatory requirements.
• Experience with delegated provider group relationships and regulatory standards.
• Strong critical thinking, analytical and problem-solving abilities.
• Solid working knowledge of regulatory standards and requirements.

Responsibilities

• Audit delegated entities for compliance with regulatory requirements (CMS, DHCS, DMHC, LA Care).
• Review new regulations and oversee implementation by contracted medical groups, IPAs and plans.
• Monitor internal controls and organizational ownership structures; coordinate with internal departments.
• Lead corrective actions and follow-up activities to ensure timely remediation.
• Support health-equity objectives within delegated operations.

Skills

Auditing

Regulatory compliance

Internal controls

Critical thinking

Problem-solving

Education

Bachelor's degree or HS diploma/GED with 4+ years of experience in lieu

Job description

Your Role

The Delegation Operations (DO) team, under the purview of the Delegation Oversight Committee (DOC) which is a sub-committee of the Quality Oversight Committee (QOC), is responsible for oversight of contracted delegated entities. This includes auditing, corrective actions, follow-up and monitoring activities. The DO team will coordinate with other internal departments on oversight activities. The Delegation Operations Auditor, Consultant will report to the Sr. Manager, Delegation Operations. In this role you will review new regulations and oversee implementation by contracted medical groups, IPAs, and specialty and RKK Plans. Additionally, this role involves oversight of internal controls - such as ownership, organizational structure, and other complex issues related to DMHC, DHCS, CMS, and LA Care requirements which influence the performance of the business unit or related functional areas in achieving Blue Shield of California's objectives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 7 years of prior relevant experience in auditing delegated entities for DHCS requirements specific to provider training and education as it relates to diversity, equity, and inclusion with an emphasis on health equity
• Requires strong experience in auditing of internal controls, knowledge of all areas of health care delegated functions to assure a delegated provider has a strong understanding of CMS, DHCS, DMHC, etc. requirements and is meeting all contractual and regulatory requirements
• Requires experience with delegated provider group relations
• Strong critical thinking, analytical, and problem-solving skills
• Strong working knowledge of regulatory standards and regulations

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.