Defensive Engineering Product Ops Specialist

State Street; Boston (MA); Hybrid; USD 120,000 - 203,000; Full time

Job summary

State Street is seeking a Defensive Engineering Product Ops Specialist in Boston to support Defensive Engineering teams with product planning, Scrum coordination, metrics, reporting, and delivery tracking. You will collaborate with product managers, security engineers, GTS product owners, and other stakeholders to drive security outcomes.

The role emphasizes establishing consistent product practices, delivering leadership dashboards, and maintaining documentation across teams within a hybrid

Qualifications

• Bachelor's degree in Business, Technology, Information Systems, Cybersecurity, or a related field, or equivalent experience.
• Experience in product operations, technology, project coordination, reporting, or cybersecurity.
• Familiarity with Microsoft Office and collaboration tools.
• Experience with backlog management or dashboard tools is helpful.
• Certifications in Agile, Scrum, product management, or cybersecurity are a plus but not required.

Responsibilities

• Coordinate sprint planning, backlog refinement, reviews, retrospectives, and team meetings.
• Maintain product backlogs, roadmaps, actions, risks, dependencies, and delivery updates.
• Collect and organize product metrics, KPIs, KRIs, and scorecards.
• Prepare product updates, dashboards, and leadership reports.
• Follow up with teams on actions, blockers, and delivery commitments.
• Support product managers with governance meetings and product reviews.
• Maintain product documentation, meeting notes, and decision logs.
• Help improve common product practices across Defensive Engineering.

Skills

Organization

Communication

Teamwork

Data dashboards

Agile/Scrum

Cybersecurity interest

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Dashboard tools

Job description

Who we are looking for

We are looking for a Defensive Engineering Product Ops Specialist reporting to the Head of Defensive Engineering.

You will support Defensive Engineering teams with product planning, Scrum coordination, metrics, reporting, and delivery tracking. You will work with product managers, security engineers, GTS product owners, and other stakeholders to help teams stay organized and focused on security outcomes.

Why this role is important to us

The team you will be joining is part of Global Cyber Security Defensive Engineering, a function that helps protect the firm, its clients, and critical business services from cyber threats.

This role will help provide consistent product practices and visibility across Defensive Engineering by supporting team planning, tracking delivery, and reporting progress and outcomes.

What you will be responsible for As a Defensive Engineering Product Ops Specialist, You Will

• Coordinate sprint planning, backlog refinement, reviews, retrospectives, and team meetings.
• Maintain product backlogs, roadmaps, actions, risks, dependencies, and delivery updates.
• Collect and organize product metrics, KPIs, KRIs, and scorecards.
• Prepare product updates, dashboards, and leadership reports.
• Follow up with teams on actions, blockers, and delivery commitments.
• Support product managers with governance meetings and product reviews.
• Maintain product documentation, meeting notes, and decision logs.
• Help improve common product practices across Defensive Engineering.

What we value These skills will help you succeed in this role

• Strong organization, communication, and teamwork skills.
• Ability to coordinate tasks and follow up across multiple teams.
• Comfort working with data, spreadsheets, dashboards, and presentations.
• Basic understanding of Agile, Scrum, product management, or project coordination.
• Interest in cybersecurity and willingness to learn.

Education & Preferred Qualifications

• Bachelor's degree in Business, Technology, Information Systems, Cybersecurity, or a related field, or equivalent experience.
• Experience through employment, internships, projects, or coursework in product operations, technology, project coordination, reporting, or cybersecurity.
• Familiarity with Microsoft Office and collaboration tools.
• Experience with backlog management or dashboard tools is helpful.
• Agile, Scrum, product management, or cybersecurity certifications are a plus but not required.

Additional Requirements

• Strong attention to detail.
• Ability to work across different teams and priorities.
• Good written and verbal communication skills.

Work Requirement

• Hybrid work model in accordance with company policy.
• Standard business hours, with flexibility for occasional global meetings.

Salary Range

$120,000 - $202,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-797791