Default Management Liquidation Agent

U.S. Bank; Earth City (MO); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

11 holidays

Job summary

U.S. Bank is seeking a Default Management Liquidation Agent to evaluate foreclosure alternatives (short sales, deeds‑in‑lieu) and support loss mitigation.

You will review borrower documentation, coordinate with external partners, and ensure decisions align with investor, regulatory, and company guidelines. You will own assigned files from receipt through final resolution, communicating with borrowers, agents, and internal teams to achieve timely, compliant outcomes.

Qualifications

• Bachelor's degree or equivalent work experience.
• Strong organizational skills and ability to manage multiple priorities.
• Demonstrated critical thinking and decision‑making abilities.
• Excellent written communication and attention to detail.

Responsibilities

• Review and evaluate foreclosure alternative applications (short sales, deeds‑in‑lieu) per guidelines.
• Compile borrower financial and property documentation to support liquidation requests.
• Serve as primary owner of assigned files from receipt to final resolution.
• Coordinate with borrowers, agents, realtors, buyers, title companies, and internal teams.
• Review and approve list price reductions, counteroffers, and short sale transactions within authority.
• Ensure regulatory timeframes are met from application to determination.
• Document decisions and communications accurately in systems.
• Prioritize caseload to meet productivity, quality, and compliance targets.

Skills

Strong organizational skills

Critical thinking

Decision-making

Written communication

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Default Management Liquidation Agent is responsible for evaluating and managing borrower requests for foreclosure alternatives, including short sales and deeds‑in‑lieu, for mortgage loans. This role supports loss mitigation efforts by reviewing borrower documentation, coordinating with external partners, and ensuring decisions are made in accordance with investor, regulatory, and company guidelines, with the goal of achieving compliant, timely, and quality outcomes.

Key Responsibilities

• Review and evaluate home liquidation applications for foreclosure alternatives in accordance with investor, regulatory, and company guidelines.
• Compile borrower financial and property documentation required to support liquidation requests (short sale or deed‑in‑lieu).
• Serve as the primary owner of assigned files from request receipt through final resolution.
• Coordinate and communicate with borrowers, authorized listing agents, realtors, buyers, sellers, title companies, investors/insurers, and internal partner teams as needed.
• Review, negotiate, and approve list price reductions, counteroffers, and short sale transactions within delegated authority.
• Ensure adherence to regulatory decision timeframes from application receipt through final determination.
• Maintain quality and compliance standards by partnering with quality control teams and ensuring accuracy of decision letters and documentation prior to issuance.
• Accurately document decisions, actions, and communications in applicable systems.
• Manage and prioritize an assigned caseload while meeting productivity, quality, and compliance expectations.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Four or more years of experience in administrative support activities, with working knowledge of business and general office skills

Preferred Qualifications

• Experience in mortgage default servicing, loss mitigation, liquidation, short sales, or deed‑in‑lieu processing.
• Familiarity with investor guidelines (e.g., government and non‑government investors).
• Strong organizational skills with the ability to manage and prioritize an active caseload.
• Demonstrated critical thinking and decision‑making skills, including knowing when to elevate complex issues.
• Ability to interpret guidelines, policies, and requirements and apply them consistently.
• Strong written communication skills and attention to detail.

Location Expectations

This position is a hybrid role which has weekly onsite attendance requirements of 3+ days a week in our Rider Trail, MO hub.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.