Default Invoice Coordinator I

Carrington; Plano (TX); Remote; USD 28,000 - 29,000; Full time

Job summary

Carrington Mortgage Services is seeking a Default Invoice Coordinator I to review vendor invoices, verify accuracy, and ensure conformity with agency and company guidelines. The role emphasizes timely processing and adherence to mortgage servicing standards.

The position supports a remote work setup from home, offering pay starting at $20.00–$21.50 per hour and opportunities to grow in a fast-paced environment within the Carrington family of companies.

Qualifications

• High School diploma or equivalent required; some college preferred.
• Six months to one year of billing/invoicing experience preferred.
• Default Mortgage Servicing experience preferred.
• Understanding of loan servicing default-related documents preferred.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Attention to detail and strong organizational skills.

Responsibilities

• Review assigned invoices for compliance with agency/company allowable amounts.
• Ensure supporting documentation reflects actual work completed.
• Process invoices timely to meet department goals.
• Resolve discrepancies with vendors regarding submitted invoices.
• Stay updated on FHA, VA, USDA, PMI, FNMA, and FHLMC servicing requirements and revisions.
• Use critical thinking to identify red flags and escalate issues as needed.
• Plan and schedule work to maximize efficiency and reduce costs.
• Follow company policies and procedures and expand job knowledge.

Skills

Billing experience

Detail oriented

Microsoft Excel

Verbal and written communication

Fast-paced environment

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Come join our amazing team and work remotely from home!

JOB SUMMARY:

As a Default Invoice Coordinator I, you will be responsible for reviewing vendor invoices for approval and ensuring that all invoices are assessed within the applicable agency and/or company-agreed-upon allowable amounts. Perform various reconciliation procedures to ensure all invoices are valid and accurately processed for actual work completed. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved starting pay range for this role is $20.00-$21.50/hr.

WHAT YOU’LL DO

• Review all assigned invoices and ensure compliance with agency/company allowable amounts.
• Review all supporting documentation provided to ensure that it reflects actual work completed.
• Review all invoices in a timely manner and meet department goals set.
• Resolve any discrepancies with vendors regarding invoices submitted.
• Keep up to date on all FHA, VA, USDA, PMI, FNMA, and FHLMC servicing requirements and revisions.
• Must be able to use critical thinking skills to identify and resolve red flags, point out concerns, and elevate issues to the appropriate person for further resolution.
• Plan and schedule work so that it can be performed efficiently and effectively; reduce costs where possible.
• Adhere to company and department policies and procedures.
• Learn new skills and expand job knowledge to better perform assigned duties.
• Perform other duties and projects as assigned.

WHAT YOU’LL NEED

• High School diploma or Equivalent required; some college education preferred
• Six (6) months to one (1) year of billing/invoicing experience preferred
• Default Mortgage Servicing experience preferred
• Understanding of the loan servicing default-related documents preferred
• Working knowledge of Microsoft Suite of Applications (i.e., Word, Excel, Outlook, etc.)
• Strong verbal and written communication skills
• Attention to detail and strong organizational skills
• Ability to complete research within applicable systems to identify appropriate documentation to support invoicing.
• Ability to work in a fast paced/high production environment.
• Ability to work independently and organize workflow
• Ability to understand, remember, and communicate routine, factual information.
• Ability to make decisions that have moderate impact on the immediate work unit.
• Ability to organize and prioritize own work schedule on a short-term basis (longer than one month).
• Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy; ability to process and input numerical data with speed and accuracy.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
• Ability to multi-task and meet all deadlines
• Ability to remain flexible and take on new tasks as needed

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org .

#Carrington

#LI-AS1

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Carrington Mortgage Services is a fully integrated mortgage company with mortgage lending and servicing operations and an affiliated real estate brokerage. We are part of Carrington Holding Company, LLC , which owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions.

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.