Dedicated Security Officer (33415) - Copy

Middleton Place; West Palm Beach (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Wages on-demand via ZayZoon

Instant wage access via ZayZoon

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Job summary

Middleton Place is seeking a Dedicated Security Officer to provide static security for courtyards, offices, pools, and other high-value areas in West Palm Beach, FL. You will ensure access points are secure and protect residents with attentiveness to detail and safety.

The role requires fluency in English and Spanish, a Class D license, and a HS diploma or GED. You will write detailed reports each shift and maintain professional communication with clients and staff.

Qualifications

• Fluency in English and Spanish required for verbal and written communication.
• Class D License required.
• High school diploma or GED required.
• Pass background check and drug test.
• Must have reliable transportation.
• Complete training modules within first month.
• Excellent organization and communication skills.
• Must be able to move equipment weighing up to 20 pounds.

Responsibilities

• Conduct static security services for courtyards, offices, pools, and high-value areas.
• Write detailed reports using company technology during each shift.
• Ensure on-time shift start, clock in/out, and follow dress code.
• Interact with clients and staff to maintain security and peace of mind.
• Promptly report information to the Dedicated Branch Supervisor.
• Care for assigned signal equipment (radios, keys/cards, vehicles).
• Deescalate issues professionally.
• Meet daily benchmarks and service quality standards.
• Communicate client needs and post-order changes to ensure operational excellence.

Skills

Bilingual English/Spanish

Oral and written communication

Customer service

Time management

De-escalation

Education

High school diploma or GED

Job description

Title: Dedicated Security Officer

Pay Rate: $19 Hourly

REQUIREMENT: Class D License

Applicants must be fluent in both English and Spanish, including verbal communication. This position requires regular communication with Spanish- and English-speaking clients and operational personnel.

BENEFITS:

• Get paid whenever you need with wages on-demand via ZayZoon. No need to wait until payday!
• We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.
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Position Summary:

A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug testMust have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer.Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.