Dedicated Delivery Agent (TX)

Kenco Group; DeSoto (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Holidays

Job summary

Kenco Group in the United States is seeking a Delivery Agent to deliver, set up, and crate medical robots at business, residential, and hospital locations. You will provide premium customer service while coordinating with customers and end users.

This role requires at least two years in customer service or box-truck driving; a CDL is not required but preferred. Expect travel about 75%+, with long periods away from the home terminal. Safety and DOT/OSHA compliance are emphasized.

Qualifications

• High School Diploma required.
• Minimum 2 years of customer service or box truck driving experience.
• CDL not required, but preferred.

Responsibilities

• Deliver, set up, and crate product (medical robots) at business, residential, and hospital locations.
• Complete crating and removal without damaging product or property.
• Schedule final delivery times with transportation managers/end customers and notify customers of changes to schedules.
• Complete set up of equipment at load in/load out of events and deliveries.
• Load and unload product at the customer locations; assist with product setup.
• Maintain security and inventory of products and comply with DOT/OSHA regulations.

Skills

Customer service

Box truck driving

Safety-minded

Education

High School Diploma

Job description

At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward - one shipment at a time.

About The Position

This position will deliver products to customer locations and perform setup of the product. The Delivery Agent will provide superior customer service while working with all customer and end users.

Functions

• Deliver, setup, and crate product (medical robots) at business, residential, and hospital locations.
• Complete crating and removal without damaging product or property
• Schedule final delivery times with transportation managers/end customers and notify customers of changes to schedules.
• Complete set up of equipment at load in/load out of events and deliveries.
• Load and unload product at the customer locations
• Assist customer representatives with product setup
• Provide premium customer service to the customer representatives and the representatives of the display locations
• Maintain security and inventory of products.
• Responsible for all assigned tools and equipment.
• Maintain driver’s daily logs on Electronic Logging Device (ELD), trip reports and other documents as required.
• Conform to all relevant Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) regulations.
• Perform any other reasonable request as directed by management.
• Wait on or off site for device demonstrations to complete
• Responsible for maintaining expenses and use of a company credit card.

Qualifications

• High School Diploma Required
• Minimum 2 years of experience in customer service or driving a box truck.
• CDL license not required; but preferred.
• Promotes safe work environment.
• Maintain professional conduct and attitude towards other motorists who share the highway.
• Provide superior customer service to customer and end users.

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

• This position is expected to travel approximately 75% >or greater .
• Travel regularly includes being out one to three weeks before coming back to the home terminal. In rare cases, travel is up to six straight weeks before coming back to the home terminal.

Disclosures

• For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits Offered

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)