Ded Delivery Specialist

Kenco Group; Matteson (IL); On-site; USD 31,257 - 46,838; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid Time Off

Job summary

KTS Kenco Transportation Services, LLC is looking for Delivery Specialists in Matteson, Illinois. This role involves delivering and installing televisions and appliances, ensuring a positive customer experience while complying with all regulations.

Qualified candidates should have at least 2 years of relevant experience and a clean driving record. Competitive benefits include medical, dental, vision insurance, 401(k), and paid time off.

Qualifications

• Minimum of 2 years of experience in customer service, delivery, or appliance installation.
• Clean driving record and the ability to pass DOT medical examination.
• Class A or B license preferred.

Responsibilities

• Deliver and install televisions and appliances in customers' homes.
• Provide superior customer service and package return goods for delivery.
• Meet Federal Motor Carrier Safety Administration (FMCSA) regulatory requirements.

Skills

Customer service experience

Delivery experience

Appliance installation

Job description

Company Overview

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority.

About the Position

Delivery Specialists are responsible for delivering and installing televisions and appliances in customers’ homes. Delivery Specialists will remove the existing defective television or appliances. Specialists will secure products inside of a box truck, package and unpackage products in a way that prevents damages. The Specialists are responsible for driving the box trucks as part of a team of Delivery Specialists.

Responsibilities

• Provide superior customer service in all personal interactions
• Deliver customers’ products to residential locations
• Install and set up televisions and appliances
• Remove defective products from residential locations
• Package return goods for safe delivery to Samsung distribution centers
• Update customers about delivery times and expectations
• Meet Federal Motor Carrier Safety Administration (FMCSA) regulatory requirements
• Follow state and county laws and ordinances
• Required to follow company policy, participate in required trainings and keep truck clean
• Maintain driver’s daily logs on Electronic Logging Device (ELD), trip reports and other documents as required
• Conform to all relevant Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) regulations
• Responsible for maintaining expenses and use of a company credit card

Qualifications

• Minimum of 2 years of experience in customer service, delivery, appliance installation or related
• Clean driving record
• Pass DOT medical examination
• Class A or B license preferred
• Ability to secure F endorsement, if required by licensing state

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations

Travel Requirements

This position is expected to travel approximately 50% - 75%. Travel regularly includes overnights: 2-3 nights out per week.

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays - 10 days

Disclosures and Legal Information

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Per company policy, all internal job postings expire 14 days from the date they are posted.

$22.69 - $34.00 approximate pay range for this job.