Deckhand - Pierce County Ferry

Hornblower Corp; Steilacoom (WA); On-site; USD 25,000 - 36,000; Part time

Job summary

Hornblower Corp is seeking a part-time Deckhand to monitor deck areas, assist with mooring and vessel operations, and provide a high level of customer service to passengers during ferries and events.

You will follow safety procedures, perform routine maintenance, assist with loading and unloading vehicles, and support crew in drills and daily tasks while maintaining a professional appearance.

Qualifications

• Candidate must have excellent customer service skills and the ability to interact professionally with passengers and crew.
• Ability to work in a fast-paced, ever-changing environment and follow safety procedures.
• Must possess basic computer skills and familiarity with Microsoft Office applications.
• Prefer prior deckhand or maritime watch-standing experience; veteran status with DD214 is a plus.

Responsibilities

• Monitor passenger and crewmember safety, ensure equipment use and guidelines are followed.
• Assist with docking, mooring lines, and vessel operations in all weather conditions.
• Support in boarding/disembarking passengers and vehicles, and assist with fuel, water, and shore power tasks.
• Perform custodial and maintenance work, and participate in drills and safety audits.

Skills

Customer service

Communication

Adaptability

Attention to safety

Education

HS Diploma

Tools

MS Office

Job description

Position Summary:

The Deckhand monitors deck areas onboard the vessel, as well as passengers and vehicles, to ensure safety during ferry operation and/or special events. The Deckhand handles lines and rigging to launch or dock the boat and performs custodial and/or general maintenance tasks as directed. The Deckhand provides a high level of customer service to all guests. Part-time.

Duties and Responsibilities:

• Monitor passenger & crewmember safety issues on the vessel. Ensure that safety equipment is utilized and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials
• Participate in meetings, training, drills and safety audits as required by USCG & company policy
• Develop understanding of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, fire stations, life preservers, work vest, life floats, and rescue boat)
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
• Report safety related concerns.
• Handle mooring lines to dock or undock the vessel.
• Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions.
• Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potential unsafe conditions.
• Assist in boarding and disembarking of passengers and vehicles.
• Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
• Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
• Seek the highest levels of quality and professionalism.
• Work to achieve the highest levels of performance and productivity.
• Assist with training of crew as directed.
• Seek continuous improvement.
• Understand and comply with the Safety Management System (SMS).
• Understand and comply with Ship Instructions (SIs).
• Maintain Crew Qualification binder.
• Collaborate with other PCF personnel to remain attentive to regulatory requirements and alert to regulatory changes.
• Assist the Master in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist the Master in ensuring vessel is always in an inspection-ready condition.
• Present professional level of customer service and appearance to all clients, both internal and external.
• Report safety, operational, and environmental issues to the vessel master immediately.
• Additional job duties as assigned.

Requirements & Qualifications:

• HS Diploma
• Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Valid Driver’s License
• Copy of DD214, if Veteran status
• Excellent customer service skills
• Ability to effectively interact with the passengers, guests, and fellow employees.
• Ability to work in fast-paced, quickly-changing environment
• Basic computer skills with Microsoft Office familiarity
• Minimum six (6) months customer service experience preferred
• Previous marine experience or watch standing experience preferred
• One (1) year experience as Deckhand onboard vessels; passenger vessel experience preferred
• Must be at least 18 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

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