Deckhand - City Cruises Baltimore

American Queen Voyages; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Deckhand to join their vibrant team in Baltimore. This part-time role requires weekend availability and involves maintaining the vessel's cleanliness, ensuring guest comfort, and assisting with docking procedures. Ideal candidates will be energetic, service-oriented, and capable of physical tasks, embodying the company's RESPECT Service System. Join a passionate team that values communication, creativity, and cooperation, and contribute to providing exceptional experiences on water and land.

Qualifications

• Must be at least 18 years old and possess a service-oriented mindset.
• Ability to lift up to 50 pounds and work extended periods without sitting.

Responsibilities

• Maintain vessel cleanliness and ensure guest safety while underway.
• Assist with docking, undocking, and routine safety drills.

Skills

Customer Service

Safety Awareness

Physical Stamina

Teamwork

Education

High School Diploma or GED

Job description

City Experiences is seeking a Deckhand for our City Cruises - Dining operation in Baltimore, MD

Looking for candidates available Thurs - Sunday (Weekend availability is a MUST) seeking part-time hours (12 - 20 hrs/wk)

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The successful Deckhand is responsible to maintain the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking.

Essential Duties & Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
• Follow safety procedures in order to ensure the protection of passengers and vessel
• Participate in routine safety drills to prepare for major incidents
• Handle lines to moor vessels to pier
• Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
• Assist Captain and supervisory personnel in maintaining vessel equipment and systems such as HVAC, engine, and technical equipment
• Maintain the cleanliness and safety of all common areas
• Sweep, mop, and wash down decks and exterior to remove dirt and debris, using brooms, mops, brushes, and hoses
• Load or unload materials from vessels; gather and remove trash from vessel
• Service, clean, and supply restrooms
• Be prepared to begin work at scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Additional job duties assigned

Requirements & Qualifications:

• High School Diploma (or GED or High School Equivalence Certificate) preferred
• Must be at least eighteen (18) years of age
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Must possess a service orientation – actively looking for ways to help others
• Energetic and enthusiastic personality essential
• Will work for extended periods of time without sitting
• Must be able to lift up to fifty (50) pounds
• Must be able to throw mooring lines from ship to pier
• Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays
• May be required to apply for a Transportation Workers ID Card
• Will be required to be available for work on all major holidays

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.