Decision Support Analyst

Highmark Health; Nashville (TN); On-site; USD 50,000 - 92,000; Full time

Job summary

A healthcare organization in Nashville seeks a Decision Support Analyst to enhance data analysis and reporting capabilities. The ideal candidate will have strong technical skills in database management, mentorship experience, and a Bachelor's in a relevant field with three years of experience. This position involves collaborating with internal teams and implementing innovative solutions to complex business problems. Salary ranges from $50,200 to $91,200 annually.

Qualifications

• 3 years of relevant experience in Industrial Engineering or Operations Research.
• Experience as a Decision Support Analyst or equivalent training.
• Proficiency in comfortable presenting findings to senior management.

Responsibilities

• Develop and foster internal relationships across the corporation.
• Provide analytic and consultative support.
• Mentor colleagues on technical and business aspects.

Skills

Strong technical skills

Strong skills with Microsoft Office and reporting tools

Strong communication skills

Education

Bachelor's Degree in Computer/Information Science or related field

Master's Degree in related field

Tools

SAS

R

SQL

DB2

Teradata

Oracle

Job description

Job Summary

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

Essential Responsibilities

• Develop and foster internal relationships across the corporation.

• Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.

• Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.

• Determine how decision support systems will provide information required to make effective business decisions, translates requirements into applications that employ appropriate decision support and reporting tools.

• Use broad experience and technical knowledge to propose solutions to complex business problems.

• Take the lead in driving the implementation of the recommended solutions.

• Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Creates and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.

• Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.

• Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow‑up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.

• Develop and maintain moderate‑to extremely‑complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).

• Other duties as assigned or requested.

Education

Required

• Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred

• Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field

Experience

Required

• 3 years of relevant, progressive experience in Industrial Engineering or Operations Research, or related field (exempted experience requirements effective August 2016)

Preferred

• Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

Skills

• Strong technical skills in the mainframe, PC and Internet‑based technologies to be effective and must be comfortable and proficient using large and complex databases.

• Strong skills using various third‑party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.

• Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management.

Language (Other than English)

None

Travel Requirement

0% - 25%

Pay Range Minimum

$50,200.00

Pay Range Maximum

$91,200.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.