Decision Science Lead

Gamma Phi Omega International; Charlotte, Northern (NC, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D - accidental death & dismembering

Tax-advantaged savings accounts

401(k) plan

Job summary

Truist seeks an experienced analytics leader to guide Decision Scientists and collaborate with the Decision Science Manager. You will apply interdisciplinary methods across business, statistics, OR, and IT to produce data-driven insights that optimize business results aligned with company goals.

The role requires senior-level expertise in analytics, stakeholder collaboration, and a strategic mindset to drive impactful outcomes for the organization.

Qualifications

• The incumbent must demonstrate a blend of quantitative skills, business acumen and communication abilities.
• Bachelor's degree or equivalent with 7+ years in Banking/Finance/Analytics or related fields.
• 4+ years directing analytics projects with cross-functional teams and measurable impact.
• Ability to lead, mentor, and collaborate with diverse partners and projects.
• Experience linking insights to execution and business outcomes with data-driven approaches.
• Advanced knowledge of statistics and analytics tools; able to teach others.

Responsibilities

• Mentor and multiply impact by guiding Decision Scientists across business models.
• Lead analytics initiatives using quantitative methods and machine learning.
• Foster partnerships with LOB leaders and senior managers; build trust.
• Drive revenue and efficiency through data-driven insights and optimization.
• Advocate for repeatable, accurate analytics solutions and tools.
• Practice sound risk management and client-centric design in deliverables.
• Represent the group in forums and coordinate with partner analytics teams.

Skills

Quantitative skills

Business acumen

Written & verbal communication

Data analysis

Stakeholder collaboration

Leadership

Problem solving

Statistical methods

Cross-functional teamwork

Adaptability

Education

Bachelor's degree or equivalent

Master's/PhD preferred

7+ years in relevant field

Tools

SAS

SQL

Toad

R

Python

SAS E-Miner

Tableau

MicroStrategy

Excel

PowerPoint

Word

IBM DB2

Oracle

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Act as an individual contributor, providing project oversight and guidance to Decision Scientists, and supporting the Decision Science Manager in executing against the objectives of assigned business group. Using an interdisciplinary approach of leveraging concepts from business, applied statistics and math, operations research, information technology, process design and behavioral sciences, the incumbent will engage in consultative partnerships, aligning with the Line of Business (LOB) to produce analytic insights that help the business make informed, data-driven decisions with an objective of driving quantifiable, optimized business results in support of company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Responsible for mentoring and acting as a force multiplier in support of Decision Scientists, with a focus on high impact, visible analyses and initiatives across multiple business models, covering banking channels, segments, and products.
• 2. Lead on target initiatives as assigned; work independently to drive decision science projects leveraging quantitative analysis techniques, including machine learning, in pursuit of business optimization and impact.
• 3. Foster communication and partnership across multiple levels of the organization including engagement with LOB leaders and senior managers. Responsible for stewarding relationships, delivering on promises, and building trust with partners while delivering on LOB and company goals.
• 4. Pursue business outcomes valued through increased revenue and/or efficiency leveraging data-driven insights powered by analytics in support of enhanced decision-making. Focus on continuous improvement in decision science delivery and outcomes in pursuit of business optimization.
• 5. Champion the use of tools to solve business challenges and deliver solutions that are timely, accurate, and repeatable.
• 6. Exercise sound judgment, risk management, and foster a client centric culture throughout design, development, and deployment practices.
• 7. Represent assigned business group in various forums, work streams, and executive reviews. Cultivate relationships with partner federated and hub analytics teams to drive efficient decision science delivery against shared objectives.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. The incumbent must demonstrate a combination of academic aptitude, quantitative skills, business acumen, working knowledge of transaction processing application software, application processing systems, and collection inventory systems, strategic and creative thinking, and excellent written and verbal communications skills
• 2. Bachelor's degree or equivalent education and 7+ years of experience in Banking, Finance, Decision/Data Science, Analytics, Computer Science, Applied Mathematics or Engineering, or equivalent education and related training or experience
• 3. 4+ years of decision science/analytics project management experience with a diverse project focus and demonstrated results
• 4. Must act as role model, able to perform in a cross-functional and collaborative team environment focused on supporting business partners with enhanced insights
• 5. Demonstrated ability to engage and manage a diverse set of internal business partners, product sets, and projects, connecting insights with execution and business impact
• 6. Innovative and strategic thinker with ability to connect to practical application, providing leadership on target initiatives, with a strong bias to action and focus on quantifiable business impact
• 7. Experience in managing multiple projects with tight deadlines in a collaborative environment, with ability to pivot and align resources to drive maximum impact
• 8. Ability to maintain a high level of competency in statistical and analytical principles, tools, and techniques. Champion application of emerging decision science techniques by supporting teammate training and development and building business partner awareness
• 9. Incumbent should have an understanding of various database environments (IBM DB2, Oracle), technical programming skills (SAS, SQL, Toad), exposure to applied data science tools (R, Python, SAS E-Miner), familiarity with data visualization and BI tools (Tableau, MicroStrategy), and demonstrated proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Preferred Qualifications

• 1. Master's or PhD in a quantitative field such as Finance, Mathematics, Analytics, Data Science, Computer Science, or Engineering
• 2. 10+ years of experience in Banking, Finance, Decision/Data Science, Analytics, Computer Science, Applied Mathematics or Engineering
• 3. 2+ years of analytics management experience with a diverse project focus and demonstrated results

The annual base salary for this position is $120,000 - $160,000.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

• 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment
• 10 sick days (also prorated)
• paid holidays

For more details on Truist's generous benefit plans, please visit our Benefits site.

• defined benefit pension plan
• restricted stock units
• deferred compensation plan

As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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