DECAL - CAPS Senior QA Analyst

TALENT Software Services; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

TALENT Software Services seeks a Senior UAT & Business Analyst in Atlanta, GA to lead UAT and business analysis activities, ensuring systems meet business requirements and policy standards.

You will bridge gaps between business stakeholders, developers, and testing teams to deliver successful solutions, including test strategy development and automation initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent experience.
• Minimum of five years of experience in Quality Assurance (QA), UAT, and/or Business Analysis roles.
• Minimum of three years of experience in test automation and strategy development.
• Strong experience in developing test strategies, test cases, and executing various testing types.
• Experience with QA and test management tools such as Jira, Azure DevOps, or similar platforms.
• Hands-on experience with automation tools such as Selenium, Playwright, or similar technologies.
• Experience with Microsoft reporting and analytics tools including Power BI.
• Proven ability to work independently and collaborate in a cross-functional environment.

Responsibilities

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for Change Requests (CRs) and Maintenance & Operations (M&O) initiatives.
• Collaborate with business stakeholders, SMEs, Business System Owners (BSOs), vendors, and technical teams to analyze and validate business and functional requirements.
• Develop and maintain comprehensive UAT strategies, test plans, and test scenarios aligned with business objectives and regulatory requirements.
• Create, execute, and maintain manual and automated test scripts for various testing activities.
• Lead and coordinate UAT activities, including test execution, issue tracking, and release readiness support.
• Partner with vendors to improve testing alignment and strengthen quality coverage.
• Facilitate requirements walkthroughs, knowledge-sharing sessions, and testing reviews.
• Manage the full defect lifecycle and communicate testing metrics and results to leadership and stakeholders.
• Analyze and enhance existing regression test suites to improve testing efficiency.
• Lead test automation initiatives and support post-implementation validation and continuous process improvement.

Skills

QA & UAT

Business Analysis

Test strategy

Test cases

Communication

Independent worker

Education

Bachelor's degree or equivalent

Tools

Jira

Azure DevOps

Selenium

Playwright

Power BI

Job description

The Child and Protective Care Services division (CAPS) is seeking a skilled professional for a Senior UAT & Business Analyst role in Atlanta, GA. This position offers a unique opportunity to lead User Acceptance Testing (UAT) and business analysis activities, ensuring systems and processes meet business requirements and policy standards. Join us in a dynamic environment where you will bridge the gap between business stakeholders, developers, and testing teams to deliver successful solutions.

Job Responsibilities

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for Change Requests (CRs) and Maintenance & Operations (M&O) initiatives.
• Collaborate with business stakeholders, SMEs, Business System Owners (BSOs), vendors, and technical teams to analyze and validate business and functional requirements.
• Develop and maintain comprehensive UAT strategies, test plans, and test scenarios aligned with business objectives and regulatory requirements.
• Create, execute, and maintain manual and automated test scripts for various testing activities.
• Lead and coordinate UAT activities, including test execution, issue tracking, and release readiness support.
• Partner with vendors to improve testing alignment and strengthen quality coverage.
• Facilitate requirements walkthroughs, knowledge-sharing sessions, and testing reviews.
• Manage the full defect lifecycle and communicate testing metrics and results to leadership and stakeholders.
• Analyze and enhance existing regression test suites to improve testing efficiency.
• Lead test automation initiatives and support post-implementation validation and continuous process improvement.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent experience.
• Minimum of five years of experience in Quality Assurance (QA), UAT, and/or Business Analysis roles.
• Minimum of three years of experience in test automation and strategy development.
• Strong experience in developing test strategies, test cases, and executing various testing types.
• Experience with QA and test management tools such as Jira, Azure DevOps, or similar platforms.
• Hands-on experience with automation tools such as Selenium, Playwright, or similar technologies.
• Experience with Microsoft reporting and analytics tools including Power BI.
• Proven ability to work independently and collaborate in a cross-functional environment.

Preferred

• Experience with data systems and automated business processes.
• Experience with Agile/Scrum methodologies.
• Knowledge of Georgia Gateway Integrated Eligibility System.
• Advanced skills in Excel and other Microsoft Office applications.

Technical Competencies

• Knowledge of eligibility requirements and systems.
• Understanding of automation processes and business needs.
• Experience with testing frameworks and tools like Selenium and Power Automate.
• Ability to deliver high-quality customer service and maintain positive work relationships.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Office-based work with intermittent sitting, standing, and walking.
• Ability to speak clearly and hear at a normal conversational level.
• Visual acuity for data analysis and computer work.
• Full range of hand and finger motion for data entry.