Debit Card Specialist (Full Time) - Lubbock, Ave. Q

Prosperity Bank; Lubbock (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Prosperity Bank is seeking a Debit Card Specialist in Lubbock, TX. This full-time role focuses on debit card operations, internet banking, and ACH origination/receiving, with emphasis on debit card duties. Candidates should have strong Microsoft Office skills, attention to detail, and the ability to work independently in a fast-paced banking environment.

The position is non-exempt and based in Lubbock. Training and adherence to bank policies/regulations are required, with occasional

Qualifications

• Education: High School Diploma or equivalent.
• Knowledge: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing; familiarity with compliance/regulations.
• Experience: Banking experience preferred but not required.
• Skills/Abilities: Well organized; able to operate related computer applications and equipment; headset use.
• Attention to detail and ability to maintain efficient workflow.

Responsibilities

• Manage all debit card maintenance tasks.
• Mitigate debit card fraud and resolve related disputes.
• Process and balance entries; perform posting and reconciliation.
• Monitor the department email and support banking centers by phone.
• Assist with debit card issues and other electronic banking needs.
• Cross-train with other departments as needed.
• Resolve complex issues and complete projects with minimal supervision.
• Serve as backup for day-to-day peer processes.

Skills

Microsoft Office

Excel

Outlook

Word

10-key

Typing

Attention to detail

Well organized

Education

High School Diploma or equivalent

Tools

10-key

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Debit Card Specialist (Full Time) - Lubbock, Ave. Q

Full Time Specialist NonExempt LUBBOCK OPS, LUBBOCK, TX, US

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

Responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. Primary focus on Debit Card operations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• All associated debit card maintenance.
• All related activities/efforts in mitigating debit card fraud.
• All related debit card disputes.
• Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
• Process and balance transaction entries.
• All associated posting and reconciliation duties are performed timely and accurately.
• Monitor the department’s support email box and assist banking centers via telephone support.
• Assist with debit card issues, requests, and other Electronic Banking needs.
• Cross train with other department associates for other various duties as assigned.
• Resolve more complex issues presented to the department.
• Be able to complete given projects with minimal supervision.
• Serve as backup for day-to-day peer processes.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

QUALIFICATIONS

Education/Certification: High School Diploma or equivalent

Required Knowledge: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc. General knowledge of compliance and regulations procedures.

Experience Required: Banking experience preferred but not required.

Skills/Abilities: Well organized.

Ability to operate related computer applications and related business equipment.

Ability to wear headsets.

Ability to maintain an effective and efficient workflow.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data establish facts, and draw conclusions.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.

Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

Responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. Primary focus on Debit Card operations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• All associated debit card maintenance.
• All related activities/efforts in mitigating debit card fraud.
• All related debit card disputes.
• Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
• Process and balance transaction entries.
• All associated posting and reconciliation duties are performed timely and accurately.
• Monitor the department’s support email box and assist banking centers via telephone support.
• Assist with debit card issues, requests, and other Electronic Banking needs.
• Cross train with other department associates for other various duties as assigned.
• Resolve more complex issues presented to the department.
• Be able to complete given projects with minimal supervision.
• Serve as backup for day-to-day peer processes.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

QUALIFICATIONS

Education/Certification: High School Diploma or equivalent

Required Knowledge: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc. General knowledge of compliance and regulations procedures.

Experience Required: Banking experience preferred but not required.

Skills/Abilities: Well organized.

Ability to operate related computer applications and related business equipment.

Ability to wear headsets.

Attention to detail.

Ability to maintain an effective and efficient workflow.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data establish facts, and draw conclusions.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.

Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

Hours: Monday - Friday 8:00 AM - 4:30 PM.

40 hours per week.