Dealership Parts and Service Director

CarGuys Inc.; Temecula (CA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Opportunities for professional growth

Stable work environment

Zusammenfassung

CarGuys Inc. in Temecula, California, is seeking an experienced Automotive Parts & Service Director to lead its Parts and Service departments. The role requires a proven leader who can drive operational efficiency and enhance customer experience while motivating teams.

The ideal candidate will bring experience in dealership operations, skilled communication, and a strategic mindset directed at continuous improvement and profitability.

Qualifikationen

• Proven success as a Parts & Service Director or Fixed Operations Director in a dealership.
• Strong leadership ability to motivate and coach teams effectively.
• Deep understanding of dealership KPIs and operational workflows.

Aufgaben

• Oversee the operational effectiveness of Parts and Service departments.
• Lead and manage staff, setting clear expectations and accountability.
• Develop strategies to enhance overall Fixed Ops performance.

Kenntnisse

Leadership presence

Communication skills

Operational excellence

Dealership service and parts operations

Workflow optimization

Tools

CDK

Reynolds

Dealertrack

Jobbeschreibung

Automotive Parts & Service Director – Temecula, California

A high‑performance dealership, a thriving market, and a Fixed Ops department ready for a leader who can take it to the next level.

This role is built for a strategic, disciplined, and people‑driven Parts & Service Director who knows how to run a profitable, customer‑focused operation. The dealership in Temecula, CA is looking for a proven leader who can elevate processes, develop teams, and drive results across both Parts and Service with confidence and clarity.

What You’ll Lead

• Full operational oversight of the Parts and Service departments, ensuring efficiency, profitability, and exceptional customer experience
• Leadership of advisors, technicians, parts staff, dispatch, and support teams with clear expectations and accountability
• Development and execution of strategies to improve CSI, technician efficiency, ELR, parts gross, and overall Fixed Ops performance
• Collaboration with Sales, Accounting, and Ownership to maintain seamless inter‑department operations
• Oversight of warranty administration, OEM compliance, safety standards, and internal controls
• Recruitment, training, coaching, and performance management across all Fixed Ops roles
• Implementation of process improvements that enhance workflow, communication, and profitability
• Monitoring of KPIs, forecasting, budgeting, and reporting to ensure consistent growth

What Makes You a Strong Fit

• Proven success as a Parts & Service Director, Fixed Operations Director, or Service Manager in a dealership environment
• Strong leadership presence with the ability to motivate, coach, and hold teams accountable
• Deep understanding of dealership service and parts operations, KPIs, and workflow optimization
• Excellent communication and customer‑handling skills, especially in high‑pressure situations
• Experience with dealership DMS systems such as CDK, Reynolds, Dealertrack, or similar
• A mindset focused on operational excellence, customer satisfaction, and continuous improvement
• Ability to balance strategic planning with hands‑on leadership

What This Role Offers

• A respected dealership with strong ownership support and a loyal customer base
• Competitive compensation aligned with experienced Fixed Ops leaders
• A stable environment with the resources needed to run a high‑performing department
• Opportunities for professional growth and long‑term advancement
• A leadership seat where your decisions directly impact the dealership’s success