Dealership Guest Services Associate

DealerFLEX; Cherry Hill Township (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

DealerFLEX is seeking a friendly Dealership Guest Services Associate at our Cherry Hill, NJ location. You will be the first point of contact, ensuring a warm welcome and a smooth guest experience from arrival to departure.

Responsibilities include greeting guests, assisting with packages and car doors, and safely parking and retrieving vehicles per policies. The role requires strong communication, organization, and attention to safety and detail.

Qualifications

• High school diploma or equivalent.
• Must be 18 years or older.
• Valid driver’s license with a clean driving record.
• Strong communication and interpersonal skills.
• Detail-oriented and highly organized.

Responsibilities

• Greet every guest with a warm and professional welcome.
• Assist customers with packages, umbrellas, and car doors as needed.
• Safely park and retrieve guest vehicles following company policies and traffic laws.
• Maintain a clean and safe work environment, addressing any potential hazards.
• Adhere to all ThinkSafe program guidelines and safety protocols.
• Handle cash, valet tickets, keys, and dealership equipment securely.
• Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance.

Skills

Customer service

Communication

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

DealerFLEX is seeking a welcoming and service-oriented Dealership Guest Services Associate to provide an exceptional first impression at one of the top automotive dealerships in Cherry Hill, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!

As Dealership Guest Services Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.

Essential Duties & Responsibilities:

• Greet every guest with a warm and professional welcome
• Assist customers with packages, umbrellas, and car doors as needed
• Safely park and retrieve guest vehicles following company policies and traffic laws
• Maintain a clean and safe work environment, addressing any potential hazards
• Adhere to all ThinkSafe program guidelines and safety protocols
• Handle cash, valet tickets, keys, and dealership equipment securely
• Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance

Requirements:

• High school diploma or equivalent
• Must be 18 years or older
• Valid driver’s license with a clean driving record
• Strong communication and interpersonal skills
• Detail-oriented and highly organized

Physical Demands:

• Regularly walk, run, and stand for extended periods
• Use your hands to grip and handle objects
• Maintain alertness and focus during shifts
• Bend, crouch, and enter/exit vehicles safely
• Lift or push up to 25 pounds with control

Working Conditions:

• The work environment includes both indoor and outdoor settings
• Exposure to varying weather conditions, including heat, cold, wind, and rain

DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.